RV rental

Satisfactory overall service

(Translated by Google) Satisfactory service

Very satisfied with all the services.

(Translated by Google) Very satisfying set. Quality internet relationship with the plus, being able to communicate in French.
Just add the distances in miles to the mileage package.
I strongly recommend Authentik for a camping trip to the US because this is our second experience (Florida and California).
Eric and Nathan.

Exotic...!

(Translated by Google) Authentik (and Manon in particular) ... Excellent! Sending mail for questions, answer in the day or the next day... 0 pb! Strongly recommend

Excellent

(Translated by Google) Vehicle compliant with the description, pleasant staff at the hotel. arrival and departure, no surprises, a good experience for us.

Road trip en c30

(Translated by Google) Good reception, taking and returning the CC very simple, motorhome in excellent condition, we just had a heating problem, by calling assistance at us, they put us in touch with an adviser. in French

Factory at; camping car

(Translated by Google) Lack of staff for reception, hence; summary explanations and excessive waiting time.

Trouble-free trip, all of the reserved services are reached

Car breakdown, service not available when I needed it,

(Translated by Google) I will never do business with JUCY again. Although the concept is great, the quality cars left at; desire. I had a steering failure with my car, not possible to have the replacement car before 5 p.m. later! In addition, the two cars I had had an average of 175,000 km and more on the clock....
No one offered me any compensation for the loss of time and enjoyment because quite honestly I never trusted my car again the rest of the trip.
Little communication between the breakdown service and the branch, it was me who had to to bridge the gap between the two because my branch was not aware that I had had a breakdown the day before.
Plus, when you think you have 24-hour service...it's not a phone support service that's needed, it's an IMMEDIATE breakdown service! I had to wait 17 hours before having a new car!!
A loss of 10% of my travel time!
I am really very dissatisfied.
Only positive thing, your representative Laurine. Great support and follow up from her but she can't do JUCY's service job...so she did what she could and she did it very well. [...]

Visit of the National Parks

(Translated by Google) Motorhome is the best way to visit the National Parks

I recommend

(Translated by Google) A month-long trip with a C30 Cruise America without a hitch. 4 adults and a baby of 17 months.
It’s a bit factory at Cruise America, don’t ask too many questions!
No unpleasant surprises at Authentik or at Cruise America.

Renting a T17 from CRUISE AMERICA via AUTHENTIK USA

(Translated by Google) The vehicle drove very well (base Ford Pickup F150)
The 4 wheel drive function has been given to us. useful.
We were surprised to see that there was no generator. This disrupted our trip especially in the parks of Yosmite, Kings Canyon and Sequoia National Park. It has indeed been impossible to park in some Campgrounds due to the cold (no access to electricity). we had to significantly modify our trip. This option was normally included in the Pack taken (bedding, kitchen equipment, unlimited mileage and generator).
The deposit was cashed. Cruise A told us that the balance will be returned to us. on our account. I hope this will happen quickly.
Cordially.
Jean-Luc [...]

Très belle expérience

(Translated by Google) I’ve found the Authentikusa team is very available, friendly and gives good advice. Besides, I’ve been very pleasantly surprised to receive a lot of very useful advice in relation to my trip, with the confirmation of my rental.
Concerning Cruise America, we had a very warm welcome to; Los Angeles, but all of a sudden the receptionist was in a rush. so much so that I zapped the info that we had to take the night kits ourselves in the lobby. So we passed the first night with our little blankets, it was a little complicated. I still don’t understand why these kits haven’t been released. prepared to l’vanec In the motorhome as they’ve done for the kitchen kit (which moreover consisted only of brand new utensils). Fortunately we were able to recover these kits to Bekersfield, where the manager yelled at me when I wanted to go back to the agency because it was busy. in a motorhome. Well, he became very nice when we told him that we were French... ????????‍??
The return to Las Vegas took place in a very simple, fast and efficient way and a charming staff!
The motorhome itself was great! We had all the comfort we needed, it was clean and well maintained! I wouldn’t hesitate to renew the experience. [...]

Marvellous

(Translated by Google) Exceptional service and
Very fast

california west coast

(Translated by Google) good service, new and very clean equipment

Below the advertised service

(Translated by Google) On paper, the advertised services seem of good quality, the reality is other. Indeed, the campsite is a bit old. Past this aspect, the cleanliness leave to want: the shower was very dirty, the seats were damp and smelled bad. On the other hand the bedding kit is deplorable: the mattress of the double bed is covered with sky which is very unpleasant for sleeping, we only had sheets for 1 person (not easy for a bed for 2 people) the duvets were mismatched, the bath towels were too numerous, very rough and stained! and nothing to clean up, not even a brush or dustpan. Nothing to say about the kitchen kit which is relatively complete. apart from the glasses which are made of plastic (not at all pleasant). It is also a pity that a small booklet is not handed out. our departure with drawings to remind you how to empty, empty, fill the tanks but also a plan of the surroundings of the car park in order to find the different supermarkets, shops, or restaurants and finally a note explaining that there is a application called RVParky which lists all the parks where we can stay for the night. [...]

Super service !!!

Medium ...

(Translated by Google) Switching has been very good but the motorhome with too many problems! The left front foot was losing oil so it was impossible to stabilize the vehicle at the end of the stay, the pump was not working! The pipe allowing us to connect to the drinking water was pierced; so we had to find a place where buy a new one...
So I'm really only half satisfied.

guilty minnie

(Translated by Google) Overall we are very happy with our motorhome travel experience. A downside, however, to About the mattresses that did not hold together, we have remedied with a strap. to that, the seats were constantly sliding which is uncomfortable while driving, and the seat belts were are not suitable for children. It would also be necessary to update the gps which did not know the new roads.
the many storage spaces and electrical and usb sockets are very valuable. [...]

EFFICIENT and FAST

(Translated by Google) Welcome to pick up the vehicle, but explanations of the operation a bit sloppy, but for the very quick return without worries...

standard

(Translated by Google) It’s been really awesome! It’s been huge the motorhome, the national parks and the people, we were amazed! We even crossed San Francisco and Las Vegas by night with the motorhome, which was 9.5 meters long.
Just the fast foods are not terrible and some American restaurants but hey we are too used to French restaurants ???? and we found a good French restaurant in; San Francisco “At Mom's” ????
Thank you Authentik USA and we will come [...]

Very good site with good advice and good prices for RV car rentals

(Translated by Google) We have reserved an RV car at apollo. A bit far from the airport by transport (bart + bus 1h and expensive)
Average home, not many people to wait at this time. Presentation of the RV on video and very little in front of the vehicle. No documents in French - technically a bit complicated. Be careful, it's surprising to drive such a big oversized vehicle when going into traffic! Otherwise perfect for 5 but very greedy in gasoline. Complicated also to pay in certain stations with a visa. Satisfied overall and return to the vehicle's condition very quickly and not very attentive (made dirty inside and outside) [...]

2300 exceptional kms

(Translated by Google) The motorhome turned out to be To be the ideal means of transport for our journey in the great national parks of the American West. The roads are wide, straight and the landscapes change very often; I was afraid of the distances to; browse but in fact in a motorhome and with friends (we were 4 adults and a teenager), we did not find it at all. long time!!
And the other big advantage is that you cook what you want to eat (good food!!)
I strongly recommend the October-November period, the weather is ideal (cool nights but 20-25 degrees during the day, there is always room in the campsites, even without having reserved!)
I recommend Cruise America, we have not been disappointed with the service! [...]

Première expérience

(Translated by Google) Too nice RV, functional with a lot of sp

the vehicle had not been checked. several anomalies in the r.v. had to be repaired.

(Translated by Google) Read the contract carefully, and take pictures of the RV. before taking possession.

Super

(Translated by Google) Super and Virginie alessi is very professional and nice too

Very good but still room for improvement. improvement

(Translated by Google) Very good vehicle to do the road we had to drive. TO DO; Virginia was good advice to; this talk. However, it consumes much more gasoline than mentioned. in your information pages. I would have liked be informed that we could have taken the BART to agrave; San Francisco to get to the dealership rather than just mentioning us taking the taxi that cost us a lot. $125 to from the airport rather than the expected $85 ($70 was refunded to us by Star RV). [...]

Service excellent mais véhicule médiocre

(Translated by Google) Very professional and helpful ElMonteRV Dublin staff.
Equipment (water, gas, electricity) of good quality.
Poorly suspended vehicle therefore uncomfortable and noisy.
Fragile and poorly designed interior fittings.
Visibility reduced due to the part of the passenger compartment overhanging the windscreen.
Very poor GPS. [...]

Very good but...

(Translated by Google) The rented motorhome was everything made suitable to the structure of our family (2 adults + 2 young children). This one was perfectly equipped; and clean; more fuel was already full; do.
However, there are a few downsides. to add:
- The GPS provided was not available. day, which caused us to some small inconveniences that our smartphones have corrected.
- No booster seats provided; which meant that our children could not enjoy the scenery from their seats at the hotel. the back. What is rather a pity during a Road Trip to; across California!!
- No cable to connect to the cable TV network; campsites where we had stopped. [...]

Very nice camping car park

(Translated by Google) If you are looking for a rather European and very recent RV, this is the ideal supplier. State of play and complete explanations, the team members are helpful and friendly

Rv endommagé

(Translated by Google) Our motorhome at; been delivered clean, but damaged to several places. The toilet was leaking and the seal under the vehicle gave way. when we turned a street corner. We had taken out an additional $52 insurance which, in the event of damage, guaranteed us that it’ a repairman would come wherever we were....totally wrong, we got an email telling us that he would contact us or we could return to the rental center to have it repaired (we were 150 miles away)...after 12 days still no news! We had to to have a room changed and lost a day of vacation at the hotel. search for repairers, call and beg them to help us on a Sunday. The company reimbursed only 60% of the bill.
Our rv was about 6 months old but was really damaged; to several places. Really sad.
We liked the amenities of the rv, the generator and the extension are two appreciated elements. The Road trip in vr is a very nice experience. [...]