RV rental

Happy with our stay!!!!!

(Translated by Google) Exceptional stay, the C30 motorhome kept all its promises. Incredible, unusual landscapes and extraordinary encounters. The climate in april remains conducive to; this activity camping except for yosemite which we had to cancel (too much snow). It's not the high season but think about; reserve a minimum of RV park and excursions (quickly filled).

Thank you AUTHENTIK for the service rendered !!!!!!! To do again.......quickly. [...]

The mountain !

(Translated by Google) Delay a bit long to get the RV ... otherwise the rest of the experience was excellent!

Excellent

(Translated by Google) Authentik USA Advisor to; listening, excellent service from Cruise America. C30 suitable for 2 adults and 3 children. First successful VR experience.

Everything as expected

(Translated by Google) The order of the 2 RVs and the pick-up went very well. The RVs were all right. Satisfactory fact and living in it for 12 days was very pleasant. The drop off also took place; as expected. We appreciated the services of Authentik US as well as Road Bear. Thanks

incomplete kitchen kit

(Translated by Google) We had asked a kitchen kit which, according to Authentik (by email), included cutlery, bowls, plates and glasses. On recovering the vehicle, bad surprise, these elements were not present and we had to buy them ourselves. When contacting Authentik to request compensation, we were told that these items were included in the bedding kit (!) which we had not requested, because we were bringing our sleeping bags. A very unpleasant impression for starting a 10 day trip with 4 children including a baby. À Apart from that, no problem on the part of preparation, reservation and answers to the questions preceding our arrival in the USA. [...]

Clarity rental prices

(Translated by Google) Use only for the rental of the motorhome, the conditions of the contract being written in French are easier to understand. apprehend. Fortunately for us, no problem or worries with the rental company. Given the deadlines for our rental, we had to see for ourselves with the rental company the terms of transfer on departure and return. À see for a future trip. [...]

Very good performance. Almost new vehicle. No problem.

(Translated by Google) Good accompaniment to; location. Virginie was present and responsive to the my questions. During the recovery of the vehicle fast service (explanations a little too fast for me because it was the first time that I rented an RV but I ended up managing to know how to do everything in a few days, including the emptying of waste water). Almost new vehicle, no problem, no difficulty. to drive despite his height (over 7.5m). Excellent experience. Thank you [...]

Tour of the parks of the American West in a motorhome

(Translated by Google) Superb fifteen-day trip to; three including an eleven year old child with a C25: perfect for 3 or 4 too tight for 5.
We return delighted with our stay. In April, the parks are not very crowded and the heat is bearable - it is even cold in April. Zion and & rsquo; Bryce where the peaks are covered with snow. Summer the heat in the parks must be terrible and there must be a lot of road traffic making the visits less pleasant.
The program departs from Los Angeles towards Red Rock Canyon, Zion, Bryce, Arches, Capital Reefs, Canyonlands, Monument Valley, Page and Grand Canyon before ending at; Vegas.
Stunning scenery, cool motorhome experience with campfire BBQ in the evening.
The campsites are all very well laid out but often full even in April. Fortunately the rentals have been take a long time to advance. Prefer campsites in national parks which are a little less comfortable, no swimming pool, no electricity, but very close to the parks. Imperative to Grand Canyon. For Page choose Wahweap RV at Lake Powell to take advantage of the resort's stunning pool.
The motorhome is very easy to drive. drive and has many cupboards and a huge trunk that can hold empty suitcases, wood for the evening and drink supplies!
Even if the presentation made at the start was The very succinct 30' video guide provided online and on paper allows you to get out of all situations.
GPS in the USA is essential. We had a Garmin at; day with indication of traffic but my phone, Google Maps and an unlimited Free subscription in the USA are easier to utilize.
Starting from Los Angeles is not a good idea - too much road to reach the first canyon and it is not a nice city. Go directly to; Las Vegas to pick up the RV is preferred. On the way back, after a night at the Circus Circus RV Park, we left the vehicle to return to Paris. Los Angeles by plane.
Only downside of the stay, the equipment provided by Cruise America is more than sparse, simple sheets and slightly worn bedspreads.
Despite the rental of a kitchen kit, this one is not provided to us complete: only for 4 instead of 6 and it lacked broom, lamp...
In conclusion, we had a great RV vacation, close to nature.
To do again absolutely [...]

Satisfied

(Translated by Google) Motorhome in perfect condition (new).
Only negative points, the bed linen (no fitted sheets, no outfit on a rubber mattress and putting the toilet on a high platform...)
Everything else was perfect (reception, explanations, cleanliness,...)

Our experience with Authentik USA was very good

(Translated by Google) We appealed to; Authentik USA for a motorhome rental (t17).
Advisors are responsive and provide useful information.
Contact with Cruise America also went well. for the pick-up and drop-off of the RV.
A quick note: it might be helpful to help customers figure out what to do. contact the rental company to make an appointment, because the time difference with the USA (we live in France) does not necessarily make it easy to have someone on the phone. [...]

Belle expérience

(Translated by Google) Experience at try without hesitation to discover this immense country without being stressed; by daily logistical issues (hotel, meals, etc.).

Dissatisfied

(Translated by Google) As usual the RV that we have been granted was dirty. It is obvious that this one is absolutely not cleaned; by the team that is supposed to do it. Apart from the dirt, we found clothes belonging to previous customers...Under the front cabin seats. Conclusions we will no longer go through you for our next trips to the US and Canada.

Magical

(Translated by Google) A magical journey without forgetting quality support and service.
This is the second time I've trusted Authentik and it won't be the last. Thanks

Very warm welcome, clear explanations, motorhome in new condition. Excellent service

(Translated by Google) Road bear company recommended, very serious. To be resumed on a future road trip

Wonderful trip

(Translated by Google) We are very happy with Roadbear and our 6 week trip to the American West was perfect. extraordinary.

Very disappointed and very dissatisfied.

(Translated by Google) I received an RV which was disgusting. Dirty bathroom, kitchen, floor, dishes. Either, the hostess has had everything cleaned.
I arrived at night in Yosemite after 250 miles...when I wanted to turn my heater on around 8 p.m., it was out of order. The next day I called so that someone can come and fix it or bring me another vehicle. They didn't want to: I was too far away, I had to be in a big city... None of the cities I mentioned. weren't a city big enough to come find me. I spent 8 days without heating in a region where it was almost 20 degrees; during the day and sub-zero temperatures at night. I received 86 dollars in restitution... A scandal. Never again America Cruise. The vehicle in addition seemed very old but according to America Cruise, no... [...]

Problem with the motorhome

(Translated by Google) First of all, I want to point out that this evaluation is done on the supplier of the motorhome and not on Authentik USA which helped us a lot; despite all our problems.
We put 2 stars because unfortunately the service is not up to par. the height for such an RV rental company (you will practically only see this company during your trip to the USA). The RV we received was dirty and very poorly maintained. We had water infiltration during the rainy days which had the effect of soaking all the mattresses, sheets and duvets. Result: almost 4 days spent in the kitchen. sleep in the mini-berths normally dedicated to children (being 1m85 I can not tell you the joy..). Despite our many calls to their helpline, we were recommended to make a detour during our trip in order to go to a dealership. This one being open from 9 a.m. to 3 p.m. 5 p.m. and closed on Sunday (knowing that the problem took place one night from Friday to Saturday in the middle of Yellowstone) it was impossible for us to reach the dealer or indeed to afford to wait given the reservations of ;ià do before we leave...
Beside of this problem we can also note the discovery of a package of expired "fresh" pasta. since Methuselah (given the appearance of the interior, a Carbon 14 dating would have been necessary), taps leaking everywhere and an ant infestation in the upper cabin.
Fortunately, after a long discussion with the manager of Cruise America in the SF branch, we were able to obtain a small compensation of $200 for our worries, which seems to me a bare minimum.

So advice: CHECK YOUR RV BEFORE LEAVING! Up and down, up and down. Turn on the taps, check the shower, check the bunks! [...]

Rather than...

(Translated by Google) We are at our 3rd rental with Authentique Car, the first 2 times absolutely nothing wrong; say it was perfect (rental in Phoenix). But this time (rental in Miami) we came across a motorhome whose condition was deplorable, with a smell of stale cigarette smoke. the interior difficult to bear for non-smokers... fortunately that did not prevent us from visiting. to have a great family vacation. For a next rental we will return to Phoenix... [...]

Very satisfied with this rental.

(Translated by Google) Very satisfied with this rental. Auxiliary battery failure but çit has not been a big problem. The service at El Monte is serious (we spend time learning how the motorhome works) and attentive. the shed they took us back to; the airport. What I liked the most this is the place available (4 adults and 2 children). 4 stars to; cause of the auxiliary battery. [...]

Mal équipé, ...

(Translated by Google) see above.

Excellent Road Trip in motorhome on the West Coast of the USA!!

(Translated by Google) We really had a wonderful trip thanks to; Authentic USA. We have booked our campsite on the site and we had all the necessary information to prepare this road trip ourselves. We told our journey on our blog, from picking up the motorhome to; its restitution with all our opinions: http://www.maevantho-ontheroad.com/carnet-de-voyage/road-trip-cote-ouest-etats-unis/parcs-nationaux/ Anthony & Maëva!!!

A worry-free rental for an unforgettable trip

Good vehicle but insufficient kitchen equipment.

(Translated by Google) 2 adults and 3 children (9-7-3 years old) - grand circle tour (las vegas -zion - bryce - capitol reef - arches - canyon lands island in the sky - dead horse point - monument valley - page (antelope + cruise on lake powell) - grand canyon - las vegas)
Vehicle clean and in very good condition. Perfectly suited for our family. Easy to drive, the few maneuvers we had to do were done without problems. However, we cannot pass on certain unpaved roads (normal), this did not bother us at all; during our stay. I'm talking about the end of the scenic drive at; capitol reef (2 km) which we could not do. We go as fast as a car, except for a few climbs, but it's not a problem. It consumes a little but normal for a V10. On the other hand, it's noisy and the front floor heats up +++ on the highway (we don't know why).
It lacks an additional chair to see eat at; 5 in the RV around the table, one of us was sitting on the couch. when we had to eat at inside (morning and evening except restaurants).
Insufficient cooking equipment, but we adapt.
Comfortable mattresses but the "laundry" kit does not provide house sheets, which would have been practice.
The option taken at cruise america (refill propane 35 dollars and emptying the toilets 55 dollars) is expensive, we took it to ensure the coup à grave. the arrival but we managed to dump in a dump station on the last day and we filled up with propane and gasoline at the end of the day. the station of & agrave; side (we consumed less than 6 dollars of propane for 15 days...) so this option is refundable if not used...
We spent great holiday and the kids loved it travel in VR [...]

MONTE RV: return staff: "infected"

(Translated by Google) No problems with the motorhome which worked well. for 4000Kms, Good 6-seater F450 vehicle, pleasant to ride. live. Good handling and explanation on departure Monte RV staff very unpleasant on return. Nobody to help me take out the bags and bring them to the the reception to finalize and take the departure shuttle...Ah yes...a cleaning lady who kindly directed me...The impression that we are trying to make you pay a maximum of malfunction! I repaired a small roof window which was broken and leaked when it rained... We are not allowed to go up on the roof and it was not allowed verified initially, however, they asked us for 200 euros; after refusing we were asked to pay 485 euros for a small impact on the windshield on the pretext that he had to change it (it is not in the driver's view as they told me)! unheard of while I rent very frequently to the international. We had to pay or he threatened to call the police. Very very very disappointed, in addition to a big impact in the wallet... :( [...]

Can do better

(Translated by Google) The reception was not very warm and no effort to speak English slowly to anyone. the reception of the motorhome which took place at; time. The motorhome was clean. inside but not outside. the exterior with almost opaque mirrors. In the kit provided: a large duvet (which looks like a duvet) a bit tight for somewhat cold temperatures, a huge, very stiff sheet and no fitted sheet for the plastic mattress like in hospitals, a huge very thick cushion, no broom and shovel for cleaning, mileage to go. 100,000 km for a three-year-old vehicle, no road atlas. Quick and efficient return of the vehicle. You have to think about; add 35$ for the gas tank, 35$ for the cleaning of the tanks (grey and black water) if we don't do it ourselves, and the time of use of the generator. [...]

A wonderful trip!

(Translated by Google) Thanks to valuable advice and reactivity from Mélanie, our road-trip in California in a motorhome was; exceptional... Our itinerary had been well prepared; and thought ahead, which allowed us to fully enjoy our stay there! Thank you Authentik USA for these good memories :)

Experience at live once in a lifetime!

(Translated by Google) Very successful first VR experience thanks to Authentik USA and Best Time RV Company Vegas. Vehicle clean and in perfect condition. Clear explanations on how it works and here we are. left for 14 days of sunshine and happiness. Visiting the American national parks in VR Travato B21 will remain an exceptional experience. Thanks;)

Old and poorly maintained vehicle

(Translated by Google) We rented a C25 motorhome for three weeks in September 2016. been delivered was not clean and very old (nearly 160,000 km on the odometer). For Cruise America we are only a bank account, it collects the money and you should not ask them for any information. As an example, just before returning the motorhome we emptied the gray and black water. During the inventory, we had to pay the sum of $35 because for them the emptying of gray and black water was not done correctly. [...]

great trip

Good service for a better price

(Translated by Google) AuthentikUSA has been able to respond quickly, in French, to all my questions and I got a better price than if I had rented; directly from Cruise America. Only negative point, taking possession should have been possible from 1 p.m. 5 p.m. With two children, the afternoon at been hard. It was written in the documents that it was advised to make an appointment with Cruise America to pick up the RV, but not that it was mandatory. Thanks [...]