RV rental

Journey to the American Southwest

(Translated by Google) Authentik does not play the role it should play; as a travel agency or intermediary between El Monte and the customer. We had an incident, had difficulty to reach the agent, who had told us that she would call El Monte, which she does not seem to have done. Recommend Authentika, by no means!

Rental ok but lack of info from Authantik USA

(Translated by Google) We rented a Cruise America C30 motorhome in Florida for 2 weeks via Authentik USA. I find motorhome rentals in the USA extremely expensive, but the prices seem to vary from company to company. the other...

Arrived at the center where After picking up the RV, we had a very unpleasant surprise: the Cruise America team told us that our RV drop-off was scheduled for 3:30 p.m. while on all the documents transmitted by Authentik USA it was noted; that we could pick it up from 1 p.m. which we have therefore arrived at. With the time difference and 2 young children, we were obviously delighted to have to hang around for 2h30! We insisted a little, but the employee and her boss seemed quite inflexible and told us that it was a lack of information on the part of Authentik USA. Finally, a little later, seeing our dismay, the manager arranged for us to pass earlier.

The restored motorhome was clean, comfortable and functional, but the mosquito nets were not in good condition, in particular that of the door, the cover of which was inside. slide to be able to reach the handle was broken. In short, unusable. For a trip in the middle of September to the Keys and Everglades, this is a real problem.

We had a problem with the air conditioning one night. After having searched a lot the box fuse (necessarily placed under the bed of one of our sleeping children!) that moment inefficiency mosquito nets: we had to open the hoods while we fixed the problem so as not to suffocate, and the mosquitoes came in. I dare not imagine the night we would have spent. if the air conditioning had not restarted !

Apart from that the motorhome was of good quality, comfortable and met all the requirements. our expectations. [...]

one month rental a C30

(Translated by Google) very good service, only downside a lot of dust inside the motorhome

Génial

(Translated by Google) 1st experience in a motorhome and it was awesome! A very practical and comfortable way to travel, no need to pack and unpack your bags, you settle in once for the duration of your stay... Also very appreciable being able to cook for yourself given what restaurants in the USA offer. Friendly encounters in campsites, you quickly get to know your neighbors around a fire. On the other hand, taking the vehicle a little long and the bedding provided was a little light: 1 sheet (for the bottom or the bottom?!!) and a blanket (not very warm) which made that we had to buy another warm blanket, as we were cold at night. Not particularly cheap, because the vehicle consumes quite a bit of fuel and the distances are long, but we suspected it and that won't stop us from repeating the experience! [...]

a little bit late

(Translated by Google) When you arrive to take the campsite because it's a bit "factory" a lot of people and the staff doesn't have much time. We quickly go around the motorhome to identify the "defects" (impacts on the bodywork, windshield, furniture...) but we don't have time to see everything and so it was that once in road we realize that we must first clean up before putting things away in the furniture, that the mirror is unstable, that the door has trouble closing. close..... We advise you to really take your time before leaving cruise america to look at everything and test and maybe take a walk around the neighborhood and come back if you have a problem... The main thing is that the engine held up, no failure! [...]

Very good experience with Escape VAN

(Translated by Google) Very good van, perfectly well equipped.

Only one remark: the cover is a bit light.

Fair, cleanliness mixed and waiting at check in

(Translated by Google) Waiting at the reception of the motorhome, we were made to pass after everyone else, even though it is not indicated. that you need an appointment to pick up the vehicle. Cleanliness leave to want, stains on the cushions, dusty floor, ripped mosquito net, a big play in the steering. Fortunately, the sets and the RV parks were there. to make us forget that. For a total of 1800€ reservation (for 8 days) on the Internet, plus charges such as filling up gas and emptying waste water, we would have hoped; have an impeccable vehicle. Besides, we made it much cleaner without putting too much effort into it. Apparently the best motorhome rental company, I may go back to Authentik USA... [...]

Great setting and atmosphere

Responsive, compliant with the announcement

(Translated by Google) Very responsive team, good value for money. price. Second rental and certainly not the last

trip to the American West with an El Monte motorhome

(Translated by Google) the rented motorhome in El Monte was in good condition (50,000 km or 34,000 Miles) The suspensions are a bit harsh (this is due to the manufacturer) and it shows on bad roads. The lessor forgot; to provide the planned GPS. reattached with glue that turned into white powder that fell on us (it looked like it was snowing in the cabin) the cleaning was a bit sloppy (we found pieces biscuit at the bottom of a cupboard). I had taken care to read the booklet for driving and using the vehicle, and everything went well; [...]

very satisfied

(Translated by Google) very practical vehicle with reasonable consumption, very serious reception and return

motorhome not compliant with; the one planned

(Translated by Google) Motorhome smaller than expected
Few solutions considered

good

(Translated by Google) welcome not very warm. Cleanliness camping car a bit limited. Otherwise 4000 km without problem

GOOD but aging Cruise America motorhome

(Translated by Google) We left for 2 motorhomes, both booked through AUthentik USA. One was rented. at Cruise America, the other at Apollo. What a difference! Ours had 80,000 miles on the odometer, strong draw; right, stained seats, dislocated shower door, leaking drinking water pipe connection. Minimalist equipment (no TV, no broom, corkscrew, only 1 stove etc...). The other rented chez Apollo was brand new and fully equipped. (including electric side blind).

I will therefore be able to advise future customers to request RVs from Apollo as a priority.

For the rest, good contact with Authentik USA. [...]

We had a motorhome via APPOLO very well

Perfect

(Translated by Google) Nothing to do say again, very professional service in terms of delivery.
Perfect motorhome.

Voyage

(Translated by Google) very good

Good explanations

(Translated by Google) The RV pickup went well. We were told in detail the different tasks to maintain the vehicle every day. The wait has been a little long but then we weren't able to leave on time and arrive at the hotel. Zion at the end of the day.

Almost new and very clean motorhome

(Translated by Google) Lack of a tablecloth in the kitchen/household linen kit provided

Very expensive and uncomfortable

(Translated by Google) Road trip from Las Vagas to; San Fransisco in US National Parks.
For the positive, welcome and good information from AithentikUsa. Welcome to Cruise America & Vegas.
The side friendly campsite, the friendliness; and barbecues in the evening over a wood fire.
But... Very high price. for rental, ` to this you have to add the price of fuel... But above all the very high fuel consumption of the vehicle... More so on nights in campsites.
The vehicle was very noisy, the general state of the interior of the vehicle was very average... many cupboards were broken, did not close, so at the general noise it was necessary to add the doors which slam permanently...
Very tiring and very expensive stay... I would not necessarily recommend it [...]

THE MOUNT LAS VEGAS

(Translated by Google) not clean, badly prepared, explanations to be given. it's going fast and we didn't get the expected vehicle

Just perfect

(Translated by Google) We went through Authentik USA to rent a motorhome to visit the national parks. Listening to the customer, good advice, the services corresponded to what we expected. Only negative point, the air conditioning. the back of the motorhome did not work while driving.

very good experience

(Translated by Google) Perfect vehicle. Comfort, reliability and even aesthetics. Pick up in vegas nickel. The place of return to san francisco is a bit gloomy. Virgine's service and hospitality at the top. Thanks.

Motorhome corresponding to; The description

(Translated by Google) The rv corresponded to; description and photos. But the service at; key collection was very limited; : we had to complain and go get the sheets and wait for the dishes for 1/2 hour... The staff was very unfriendly, we had to ask questions to understand the emptying, refilling, etc... We were told ; an exorbitant price for the generator when it was included in the package. In short, a zero level service and a dirty, very dirty meeting! And aging, very damaged armchairs, sagging bench...
À apart from that a good engine and a great vacation! But a consumption of 37L/100km! To know all the same to plan your budget! 😉 [...]

A very comfortable and recent motorhome (late 2015)

Motorhome very good but very bad services

(Translated by Google) No gps and give in exchange a voucher at a very low price to buy a gps ourselves!
An endless wait to pick up the motorhome... 5 hours for no reason...!! It's not acceptable !

(Translated by Google) A little dilapidated, cleanliness limit. Breakdown of fridge at the start. No technical problems during the stay. Unfriendly agency staff.

Rather satisfying despite several annoying details

(Translated by Google) Positive: Cleanliness of the Camping Car - Shuttle Service - Support provided during a problem with the very efficient battery - Very complete explanations of the operation

Negative: They only provided us with 5 sets of bedding when there were 6 of us, the same for the dishes (very annoying during the stay...) - Kitchen equipment very limited (no stove for example) - Battery problem only a few days after the pick-up, there vehicle maintenance carried out? - There were pages missing in the Campervan user manual (We realized this during the battery problem) Las Vegas it was us; communicated that we could return the vehicle with the waste water, but they charged us 75 dollars a day. SF - Very faulty GPS (Battery problem) [...]

Not great!

(Translated by Google) Provider El Monte
Used motorhome and poorly maintained: successive problems with the main door which either did not close. key or did not open, àgrave; because of a play in the handle: we made do with it. The stairs could suddenly remain open, making it impossible to roll. The hotline contacted told us to check everything.. fuses, generator, battery, all in English, a bit difficult for the technique.
The 6 rusty screws of the armrests of the bench were unscrewed during the jolts of the road as well as other but less important ones.
The air conditioning in the driver's compartment worked poorly, when we were slightly uphill, it stopped! The co-pilot's feet were overheated.
The 2 small cupboards in the bedroom were filled with dust after two days on the road, as were all the trunks under the motorhome, some of which did not open.
The kitchen utensils put in place. available are too limited. For the service it could include a small coffee machine. simple manual.
The pick-up of the campsite was very long .... (1h30 waiting in front of a hotel!) On the other hand, the explanation in English of all the operation (generator, air conditioning,) was much too fast . we asked to the person to speak much more slowly so that we understand his technical explanations, but it was a waste of time. We demanded a notice in French of the operation of the motorhome, as it did not have one they printed it; very kindly but the printer did not ensure until the end and certain pages concerning the breakdowns were illegible.
Disappointed also between the photo presented for the rental of the motorhome and the reality, motorhome aging from the point of view of the interior layout and electrical contacts. [...]

satisfied with some reservations

(Translated by Google) Fast service at Apollo and friendly. However, the motorhome had a few faults: a gas burner did not work, the fridge only worked on the mains. The shower was clogged and dirty, we had to clean it. The motorhome door had a technical closing problem. And 2 extra rented chairs out of the 3 were broken. Otherwise, wonderful trip and we were happy there.