RV rental

Excellent service with an incredible vehicle

Family trip to the American West in a campervan

(Translated by Google) Vehicle in very good condition and comfortable. Good service. 24-hour service by telephone in case of problem or information.

van el monte las vegas 02/2024

(Translated by Google) The welcome on the first day was very satisfactory, with staff available. The Van bus was ok.

However, there was a loose joint at the level of the roof which opened, and therefore created an air inlet into the vehicle. This sunroof was also sometimes difficult to close.

The vehicle door did not close properly.

A small folding table at the back was broken and repaired with tape!

There were no written instructions either in English or in our language, which seems a shame to us given the amount of information to remember when presenting the vehicle, especially since in English is not our original language.

Furthermore, we had the misfortune of having had a small collision on the Los Angeles ring road, the vehicle only had a loss of color on the rear plastic, without scratches or deformation:
When we returned to the agency, they billed them for two hours of work, i.e. $240, to supposedly make these repairs. We expressed doubts that they would carry them out given that all the small repairs that should have already been done on this bus had not been done! and we also expressed strong doubts about this repair duration which seemed extremely exaggerated to us.
It seems that it was the superior who decided on these two hours of working time, even though she did not even come to see him.
In conclusion, they made us pay for two hours of work which probably would have been done when cleaning the vehicle.
the receptionist laughed when we said that it seemed exaggerated to us but then told us that she understood us... but still the exorbitant and inappropriate bill was there. [...]

very very good

(Translated by Google) first experience with you, beginner in camper van driving, we were 2 adults and 3 children, we had a blast!!!

Clear, crisp, precise

In the top !

(Translated by Google) Very satisfied, very nice welcome in San Francisco and perfect return to Los Angeles.
Friendly and professional staff on departure and return.

Magnificent trip!

(Translated by Google) The vehicle provided by Traveller’s Autobarn perfectly met our expectations! We had no technical problems and we were able to make the most of our road trip.
The vehicle we rented (Kuga) was just right for a trip for two, not too big nor too small, we were able to park it very easily in the cities we visited.
The Check-in and Check-out of the vehicle went very well at the San Francisco agency!
The customer service at Traveller’s Autobarn was great! We warmly recommend. [...]

Motorhome rental

(Translated by Google) Motorhome without major defects, perhaps a little aging. On the other hand, presentation of important elements is too brief. Fortunately the demo video is there... pushes people a little too much to take their daily insurance

personalized welcome, top-notch vehicle

Good performance

(Translated by Google) Good performance overall. Please note, all the extras are chargeable (it's the same for all rental companies). There could still be some equipment as standard (we are not going on vacation with our coffee maker and cutlery...). It would also be nice to have at least one broom and mop available in the campervan by default.

Nickel

(Translated by Google) Very satisfied
Friendly and professional staff on departure and return

Better than Escape Campervan: not possible!

(Translated by Google) . Super van decorated in an original way. Everything planned inside (without toilet but that didn't bother us at all).
. Great company and organized, friendly staff
. Great community when you come across a van decorated by this company on the road

Alright

(Translated by Google) We rented a camper van for 2 weeks of Road Trip! We were very satisfied with the services.

Very good motorhome, which still requires an overhaul

(Translated by Google) Great engine, good comfort, comfortable bedding. Reported that it was necessary to change the dirty water evacuation pipe (worn and burst).
The refrigerator barely worked. So repeated purchases of ice cube packs to keep cool. Telephone support was available and correct.
However, we didn't want to waste a day (or maybe more?) repairing the fridge.
The supplier of the Cruise America campervan compensated us correctly upon the return of the campervan. [...]

Very good experience

(Translated by Google) The support in Chicago and Los Angeles was perfect.
The vehicle meets our expectations.

Perfect for a road trip in the American West

(Translated by Google) Very comfortable, the camper van allowed us to carry out our road trip with complete peace of mind. We had carefully looked at the videos that had been sent to us in advance for the vehicle pick-up.

Maverick rental

(Translated by Google) Traveling the American West in a Van means camping in unusual places as close as possible to nature.
On the other hand, the Maverik Escape vehicles are starting to get old and the engine is a little sluggish in the mountains.

Road trip in the West

(Translated by Google) We only used the services of Authentik USA "only" for the rental of the motorhome at Cruise-America and we are very satisfied with the service.
They quickly responded to our requests, in particular to change the mileage package the week before the trip. From what we have seen, the performance is very good.

quick and easy booking

(Translated by Google) very easy to book, very well explained by email for each step

Excellent service

American West Coast Roadtrip

(Translated by Google) We had a wonderful experience there thanks to a service that was always attentive to our questions to help us prepare this roadtrip as best as possible. They were able to guide us by responding quickly to emails. Then, the rental agency took over and was also welcoming when we arrived and responsive during a small breakdown. Within the hour, a mechanic arrived to resolve the problem and we were able to get back on the road to finish our journey without a hitch.

Everything was perfect !

Small downside: the model seemed to consume a lot of fuel and sometimes lacked “horsepower” on the hills. You must therefore plan a good budget depending on the desired itinerary. However, the van will have been reliable. [...]

ALRIGHT

Very good team. Very well established.

(Translated by Google) Our van was very well equipped and had a very nice look. Well suited to our roadster trip

No worries perfect!

Nothing to complain about, serious, attentive

motorhome in poor condition and dirty

Very functional vehicle, comfortable and in good condition

PERFECT

(Translated by Google) Very good company, listening to us and patient for the handling, the motorhome was top, clean and very well equipped, we lacked nothing

Helpful but motorhome not cleaned when picking it up

Family road trip

(Translated by Google) 3 week rental of a kuga van. Very good choice because goes everywhere and very functional vehicle, I recommend.