Car rental
pay attention to options and insurance
(Translated by Google) We rented a car with Authentik! The service is impeccable. We then had to do with the company Dolar. We picked up the car in Los Angeles (LAX), the adviser tried to sell us a series of options and insurance playing on our somewhat weak level of English. We refuse knowing very well that our credit card is full of guarantee. Then he tells us about the tolls that we must absolutely take the $155 option to pass them all quietly. To the question but there are many tolls? He clearly answers yes all the time, and without this option we will have fines. Result 4600km later: no toll!! Luckily the advisor at the time of returning the car to San Francisco waived this extra cost with no problem. So good experience but be wary of advisors who want to sell a lot more and make no effort to speak slowly. [...]
Car rental
(Translated by Google) late collection of the car around 10:30 a.m.
it would be better a little earlier to save time
Good
location par dollar
(Translated by Google) Very nice home . we regret the seller's lack of transparency during check-in when the voucher seemed clear. he tried to sell us options, insurance among other things. despite everything, we left with 1 motorway subscription ;-(.
Fortunately, when we checked out, the person who received us was much more understanding and removed these costs from us. thanks to her
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Feed-back location auto
(Translated by Google) We are very satisfied overall, only downside, the GPS provided was of poor quality from the point of view of the screen. I used my google map the whole way. But everything else went well and Avis provided excellent service just like authentic. Thanks!
A comfortable car is essential
(Translated by Google) Rental very well, except that I paid for insurance and a highway pass, all for $380 and it was not expected. Fortunately for the insurance at $109 because I had a small collision which cost me nothing.
Suitable for tripping
(Translated by Google) A large caravan dodge with 7 places.
After removing part of the seat, we had more than enough to load our heavy luggage.
Automatic gearbox and above all a cruise control very good for long American roads
Dollar rent a car
(Translated by Google) Small problem of localization, because the address was erroneous. There is now a single rental center. We choose the car among those available in the category. It's weird to be able to choose. We fell for a Jeep. Not very new, 40,000 Miles on the odometer, the driver's seat a little tired, but it took us everywhere and we had the little emotional moment at the end of the trip. [...]
good size vehicle for luggage
car according to our request
Very good vehicle but do not neglect the Authentik warnings: do not accept any option!
(Translated by Google) Very good Ford Edge SUV vehicle with 12,000 miles on the clock. Very comfortable and spacious vehicle for a family with 2 children and luggage.
We have covered a total of just over 4,000 km and have had no problems with this vehicle.
When we were picked up, we were offered the extension of insurance, which we refused because it was included in the services of our credit card. On the other hand, they activated an automatic toll service for us (Télépéage style in France). I agreed thinking it was a pre-payment on the tolls we would have but other than the San Francisco Bay Bridge we didn't encounter any tolls! And we were taxed $12/day just for activating a totally useless service. So be careful and Authentik has nothing to do with it.
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They destabilize
(Translated by Google) Destabilizing entry into a casino to retrieve his rental car.
Otherwise the service is irreproachable quickly sent a zappette which serves as a key to a floor where your vehicle must be located small clicks with the zappette I usqua what the car answers! AND the wide open spaces are yours.
Lack of contact and information
(Translated by Google) We were surprised at the speed of the process with the Dollar rental company, they tried to encourage us to take more paid services, insisting heavily. Then no one accompanies us to the car, we were just told an area without knowing what we had to do. We had trouble understanding that we had to take a random car, or where we had to do an inventory of the car. Ditto for the handover, a quick tour of the vehicle then we are told that we can leave without giving us the slightest document and without having seen an agent... This gave us the impression of an incomplete procedure... [...]
Easy !!
(Translated by Google) renting the car was quite easy because a shuttle dropped off directly at the rental center! with the voucher it was quick !! unfortunately we had to pay a big supplement to get the car we wanted because it only offers low-end cars! that's the big downside! but that's because we really wanted a dream car^^
Help........but it ended well
(Translated by Google) The agent of the rental company tried to sell us services that we did not need. BE CAREFUL.
We sold a PEAGE pass for 120 dollars even though there were no tolls on our road. Authentik would have told us before we left. The rental car had a technical oil change problem in the middle of the desert. Rely on yourselves to solve your problem, that's a shame. We had to change vehicles on the way back. What scares!!!! Lack of advice and distrust of the Dollar company
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Very professional
(Translated by Google) Only problem when picking up the vehicle, the person at the reception spoke quickly without making the effort to be understood and I paid for the full tank of gas back when I always returned the car with a full tank. They told me to refund me on my card. To be continued. Otherwise no problem with the vehicle.
Suitable
(Translated by Google) Recent vehicle (4300 miles at the plug). Naturally, if the advertisement presented a JEEP COMPASS type SUV, I expected to have a Japanese car (much less expensive): and it was the case (NISSAN ROGUE).
Fast and efficient support!
(Translated by Google) Small downside because we had a convertible BMW. when we had reserved a Mustang that there was no more to do. arrangement
Very satisfied with the agency and the car
(Translated by Google) A little disappointed with the $100 charge after the abandonment of the car in the same city but not in the same agency, a charge that was not mine; specified to the advance...
comfortable vehicle in very good condition
(Translated by Google) Everything is not very clear with this car rental company, they try to sell a whole bunch of extra things (empty tank, superior cars and an extra cost that we do not know at the time). advance when leaving the vehicle at another branch). We do not speak English well and we found ourselves with an additional $400 to pay. pay, which is a lot compared to the advertised price. by Lauren. This is really the only downside of our trip and I invite Authentik to; Do what is necessary with Dollar to avoid this kind of inconvenience or else warn their customers with much more insistence. [...]
super vehicles
Don't believe the rental company....
(Translated by Google) Very good car but we were fooled by the additional services they offered us and that we should not have taken out:
- The toll pass => we had no toll on our road despite the 4500 kms that we did... But they assured us; that it would be more profitable to take the subscription to; $100
- They practically forced us to to take the option "return the vehicle with the tank empty" by telling us that it was more advantageous if they filled the tank themselves at the end. At the price of gasoline on American roads, this is really not the case... We have lost a lot...
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SATISFIED
(Translated by Google) No problem with the rental company DOLLAR. Clean vehicle.
Only downside, price of the GPS which is exaggerated; ($313 for 13 days)
Superb car!
(Translated by Google) very comfortable and silent, perfectly adapted to our road trip! we did not feel the fatigue of the kilometers.
very satisfied
(Translated by Google) the car initially planned was not ready to be driven. our arrival; the proposal to rent us a car superior to; our request has been offered immediately at no extra charge. Very good responsiveness.
good car
(Translated by Google) This is the factory, no inventory of the vehicle, nor explanations.
Bill of $8 more but we don't know why.
Good car. Clean and reliable.
A very nice car but beware of paid options
a good car, but a faulty tire from the first day, which makes you lose half a day for
ras
Spoiled for choice, expedited return
(Translated by Google) In Los Angeles, a very nice employee who explained everything to us very well, very patiently.
Cornelian choice between hundreds of cars, mini hassle to appropriate the automatic gearbox, and roll my hen, we immediately loved it! our Toyota Camry. On the other hand, the return of the vehicle to San Francisco was done in a rush, we were rushed to return the car in a very dark parking lot, we had very little time to check that we were not forgetting anything . As a result, we lost several business at; that moment.
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