Car rental
Alright
Fast and effective
car ok, we called once for a question and quick response :) from call center
(Translated by Google) absolutely correct
Good value for money
(Translated by Google) Luckily I'm used to renting vehicles... We had the last SUV, if we had arrived later I wonder what we would have taken. There were a whole bunch of impacts on the windshield, so a huge one that had already been repaired but which scared me during the whole stay ... especially without having taken out insurance for glass breakage. Nevertheless the vehicle was top (Toyota RAV 4) and we did not regret our choice. Quick and easy return to San Francisco.
The options chosen were judicious, thank you Pierre-Louis!
[...]
Nothing to say. Professional and efficient
Good experience overall...
(Translated by Google) …even if not reachable by phone
Vehicle: Nissan Rogue, without parcel shelf, difficult to hide our luggage during our road trip
Very good vehicle. Long wait (1 hour) to pick up the car
Correct
No complaints
(Translated by Google) Perfect except maybe the wait at the airport to pick up the vehicle. A very friendly staff who even gave us some tips for our stay!
Perfect
(Translated by Google) Speed ??efficiency
Long wait at the counter but excellent service
(Translated by Google) 2 hours of waiting before reaching the counter but then we got the vehicle quickly with an ultra-simplified procedure. No insistence from the agent at the counter to offer additional insurance. Very comfortable new vehicle with very few kms. Ultra-simplified procedure to return the vehicle quickly to the airport.
Impeccable vehicle, great customer service
(Translated by Google) Janice from the Alamo branch near LAX welcomed us beautifully.
We removed 3 vehicles, 2 pacific chryslers and a suburban dodge. The service is nickel, the same for the return,
Only small downside: the dodge smelled of cigarettes…
Alamo and Authentik USA, very satisfactory.
We risked our lives because of the DOLLAR company
(Translated by Google) It wasn't a HONDA CIVIC that we got, but a SUBARU OURBACK with 66,000 miles on the clock.
An old, dirty vehicle with a GPS that does not find addresses and takes you on a 7 hour journey instead of 5 hours, with worn brakes that we had to have repaired and which proves that the vehicle does not has never been serviced, the brake pads having probably never been replaced since the origin.
The DOLLAR company failed in its duty of safety and made us risk our lives by entrusting us with a vehicle which they knew to be dangerous.
[...]
Roadtrip NY + Canada - from June 27 to July 14, 2023
(Translated by Google) It was my first roadtrip mixing the USA and Canada, I had already defined my route but there was still the rental of the car.
By looking at different sites I turned to Authentik thanks to the services offered allowing me to leave with peace of mind.
It was Emilie who perfectly identified my needs, gave me excellent advice and offered me an online quote which I validated.
And even during the stay, we can ask our questions, we always get quick and personalized feedback.
Everything went very well for me, no problems with the car. I highly recommend and would choose Authentik again for any future stay in the USA or Canada.
[...]
Satisfied but...
(Translated by Google) Quality car. Welcome and quality information. However, we had a direct debit of more than 340 dollars on the return without ever receiving an invoice. We have no information on the latter and yet had no damage to the car...
Fast service.
functional car
(Translated by Google) Hybrid midsize SUV. No problem. However, be careful when receiving the attitude of the attendant trying to force the purchase of options by stressing the customer!! Limit attitude...
not listening
(Translated by Google) Arrived a little late, we only got our car in the middle of the afternoon
Good welcome
(Translated by Google) We were able to take the car near our hotel and return it to JFK airport thanks to the advice of our contact person Alexandra. We were well received in New York for the pick-up of our vehicle and the delivery to the airport was done quickly.
17 day car rental
Perfect
Delighted
(Translated by Google) A very good experience with authentik the car was ultimately not a dodge gran caravan but a chrysler voyageur for our first part of the trip and a pacifica for the 2nd part but greatly satisfied with the vehicles
Good rental company near airport
(Translated by Google) Good value for money for a vehicle, near airport with shuttle. Once there you have a large choice of car in the chosen category. Quick and easy return.
Great
USA car rental
(Translated by Google) Attention, we reserve a category of vehicles in the USA, and not a particular vehicle, this allows you to have the choice on the type of vehicle in the car park where you are left in autonomy to choose! We strongly recommend the purchase of a cooler to be filled every day with a new bag of ice cubes.
A good sedan! A Chevy Malibu! Again, I would choose an SUV
(Translated by Google) The car was great! Comfortable, easy to drive with good response to driving. Again, I would choose an SUV. The SUV would have spared us having to call in the Indian rangers in Monument Valley. The car being very low and the road unpaved
Fast and efficient service
(Translated by Google) The car met our expectations and was practically new. The service both when picking up and when returning the vehicle was quick and efficient.
7 day charter on the west coast of the United States
(Translated by Google) Good morning,
In San Francisco, we were offered 3 possible cars. We opted for a hyundai tucson hybrid and we were not disappointed. The person from "National" was extremely friendly and the advice received from Authentik was perfect.
AUTHENTIK USA: EXCEPTIONAL SERVICE
(Translated by Google) We had a bad experience with the car rental company, but our advisor Pierre-Louis did his best and really went out of his way to help us. Each time he managed to find a solution for us. We are infinitely grateful for his work. I highly recommend going through authentik USA for a stress-free trip and advisors at your service.
Compliant
(Translated by Google) Alamo agency fischerman district very close to the hotel
Recent car