RV rental

very satisfied

(Translated by Google) Efficient support with very friendly staff to explain to us simply how it works. The motorhome corresponded in every way to what we expected, it was in very good condition and we had no problems during our road trip. Quick return to Salt Lake in an extremely old-fashioned agency but with friendly staff.

correct

(Translated by Google) we had a decent but noisy RV inside. microwave (not clean) and especially with half-broken brackets which caused it to rattle inside while driving, but hey, the vehicle held up, that's the main thing. it had 80,000 miles on the odometer so not recent. staff not top friendly and do more in efficiency than relational. A priori it is better not to break down in view of French crossed on the spot in San Francisco... [...]

Very good experience

(Translated by Google) Great option to visit the area. Very functional van. Good service on site. SF premises are far from everything (Hayward!!).

Very good welcome, explanations, and RV

(Translated by Google) Ask for a Minnie Winnie RV, they are the best!

Mixed impression - Getting started too quickly, with an RV not fully checked before departure.

(Translated by Google) When taking control of the vehicle, it was too fast for my taste, to take into account the different aspects of specific operation of the vehicle. (10 mins max)
We noted after our departure a malfunction of the inverter (impact on the refrigerator which did not work while driving) which could not be solved during the trip by the hot line which was unreachable and which was solved during the trip. a stop in Las Vegas via the APPOLLO concession.
Ditto the finding of the lack of a water connection pipe.
The check of the complete and exhaustive functioning of the equipment was obviously not done correctly in San Francicsco.

Another problem, we had reserved the personal kit (sheet, towel, blanket) and APPOLLO could not provide them to us at the start. (break)
For a reservation made 6 months before that seems unacceptable to me. We had to buy some at the local supermarket. The reimbursement of expenses was made during Check Out.

A mixed impression therefore, in any case for my part I will not take over this rental company.
[...]

Very nice motorhome travel experience for 6 people and 3 generations

(Translated by Google) Many thanks to Gabrielle for her friendliness, her patience, her professionalism and her promptness in answering our many questions and queries.
However, the staff at CRUISE AMERICA, particularly in San Francisco, was not friendly.

Perfect Pioneer RV for 4

(Translated by Google) 10 nights spent with family and a great experience.
The rental company, Apollo, was too fast and not precise enough when picking up the RV. Fortunately good souls helped us in the campsites.

Low cost

(Translated by Google) Aging, noisy vehicle, with hot air from the engine entering the passenger compartment at the feet and at the level of the seat belts. But also on the ground and the various armchairs more than dirty. Staff expedite delivery and return. We will opt for a higher range in the future!

Dream trip

(Translated by Google) Everything we needed we had!!

Easy and convenient rental

(Translated by Google) A fairly quick response after seeing the explanation video (only in English, too bad) with an agent who explains everything again. Linen and crockery provided but no container for the microwave, too bad.
Easy to use.
The return was just as quick and easy. Only concern we had warned that we were taking the shuttle to go to the airport but more space we waited for another shuttle.
Otherwise very well. [...]

The motorhome is unforgettable for our family, a real discovery, to be redone

(Translated by Google) very satisfied with the agency in san francisco because the staff was friendly to listen, gave good advice, a little less on los angeles... more expeditious without being precise on the inventory

Simple support even if a bit of a wait to pick up the RV

Bad quality. Multiple problems

Medium

(Translated by Google) the motorhome was a bit old compared to the one we had rented with Canada dream. The air conditioning did not work very well and the cupboards were in poor condition, as were the curtains.

Very well

(Translated by Google) Getting started fairly quickly. A little light in terms of equipment, but we were quickly given new equipment. Equipment a bit old but maintained. No issues to report. Very efficient return procedure.

A well-designed motorhome with a large trunk to store suitcases

(Translated by Google) Taking the early birds is very useful to avoid paying the transfer costs from the hotel to the agency and from the agency to the airport.

Functional.

(Translated by Google) Good welcome also at Cruise America, too bad that the pick-up of the motorhome took so long but apparently it was the day of the big departure.

Fast

Christophe Brzezinski-szadzianis Thursday August 2, 2018

(Translated by Google) Delivery of the keys ultra fast, superficial tour but we had seen the film. The only downside is cleanliness, otherwise great.

Camping car models C 30.

(Translated by Google) Clean, functional motorhome, perfect for a family of five. Downside: table inside can only accommodate 4 people
Unforgettable experience for children

Decrepit motorhome with a toilet problem from day one

(Translated by Google) Sloppy entry/exit inventories
A contact to customer service to report the WC concern (left message) - never heard back
Despite everything, the three weeks went really well and we had a pleasant holiday.

Nice vehicle but bad service

(Translated by Google) The motorhome was very good, very practical, and very comfortable. However, the attitude of the manager on our arrival and departure is not acceptable.
Indeed the child seats, although reserved by Manon, were no longer available. We lost at least two hours on this problem.
The manager was very rude.

Upon our return, we had agreed that we would leave our luggage at Apollo. The manager challenged our word, we had to call our reception agent to confirm that he had agreed to keep our luggage.
Even our five and eight year old children were surprised by the very unpleasant attitude of the manager.
However., The motorhome was very clean, as well as the bed and bath linen. [...]

a motorhome factory

(Translated by Google) fast support
summary cleaning see dirty
do not forget to watch the video several times before leaving because you will not have any explanation
the motorhome however had no technical problem even with intensive use of air conditioning

Excellent performance

(Translated by Google) Very serious renter. Very clear and detailed explanations of the pick-up of the motorhome. Nothing to complain about, very positive experience!

APOLLO

(Translated by Google) The welcome was good. You have to plan a lot of time for the necessary formalities. Be careful to make the right choices for the generating set. A proposal for a package as it should be. 75 dollars is submitted to you. We didn't take this one and spent less than $14 for our stay. Ditto for the toll road pass, if you don't take the pass, don't forget to adjust your GPS [...]

Help and contract

(Translated by Google) Good care and support from both Authentik and the rental company El Monte
are satisfied
To recommend
We picked up in Los Angeles and returned to Las Vegas in perfect conditions

A perfect performance

(Translated by Google) RV (camping car) rental by Authentik: perfect service!! Good preparation and good support from Gabrielle before departure, good support for the RV in Las Vegas (we even had a slightly larger RV than the one booked), no problem with the rental company, no problem with the RV.
Ready to start again!!

Nothing to say

(Translated by Google) Perfect
Nice staff
Equipment in good condition

Can do better

(Translated by Google) The reservation was quick and efficient, with a good contact person. On the spot, unfortunately a big surprise is expensive awaited us. I don't know if it was our interlocutor who didn't understand me or it was me who didn't make myself understood, but the 130 dollars for a GPS rental are hard to come by. Then the one-way transfer costs included in the price were not taken because the hotel being nearby could not be transferred to the return. Not very commercial, all that. Apart from that the vehicle was in line with my request and what I wanted to do. A user manual in French would also be welcome.
Good evening [...]

New motorhome, no problem (significant fuel consumption to be well budgeted)

Dream trip!

(Translated by Google) We rented the Wandereer and loved it. The advisor gave us good information for the rental. She answered our questions quickly. As for Apollo, we found the support process long...and the demo fast. We would have appreciated having a binder explaining how the main modules work. We could call if there was a problem...but in the areas we were in, that wasn't always doable. We didn't have bottle openers, we had to go buy one. The rest was perfect! I recommend! [...]