RV rental

Good but

(Translated by Google) South Boston agency not very welcoming, RV in very poor general condition (dirty, old) but decent customer service.

Competent, efficient and very friendly

moderately satisfied

(Translated by Google) First of all I had taken an unlimited pack; and at the reception of the campsite because there were no chairs, no table, no towels, no sheets and even fewer blankets. go buy some and we'll refund you. And for a Frenchman not at all accustomed to to the dimensions of the American beds and not even knowing the dimensions of the mattresses of the camping car, we bought randomly and unfortunately we did not fall; on the right dimensions!!!!!!! Except that it's been a month since we returned. the motorhome is that I still haven't had a refund. [...]

too much waiting

(Translated by Google) Plan to arrive before the opening. I think you'll expect less from us...

Obsolete problem from motorhome and poor pick up from El Monte RV

(Translated by Google) We had a mechanical problem related to the to the obsolescence of our motorhome.

Good charging support. Explanation okay.

Good material and pleasant contacts

Vehicle in excellent condition, new crockery, nothing was missing.

(Translated by Google) Perfect vehicle for a couple with or without children. Comfortable and very well equipped.

Hassle-free and unforgettable stay

(Translated by Google) Reactivity to each question, respect of the contract: stay without unpleasant surprises and unforgettable trip :)

A hassle-free rental

(Translated by Google) Cruise America provided a very good performance.
We solicited assistance for a repair on the generator. Everything went well; : phone support ok , we were able to have the generator repaired in a garage on our way without upfront costs and without wasting too much time.

Support a little long

(Translated by Google) The 1st contact person was not friendly at all. Not understanding English very well, she didn't make an effort and almost sent us off. stroll. Luckily the 2nd person was great. He used simple words to understand and to really took the time to explain everything to us.

A real disaster

(Translated by Google) We draw from this experience one of the worst we have had. We rented a motorhome for the first time. The appointment was fixed; to the agency of El Monte & agrave; Vegas. We waited 1 hour for the shuttle to pick us up (with a fixed appointment), then we passed more than 6 hours at the agency (we don't realize what ç that means, but waiting 6 hours is huge). The Camping Car was not near, nothing was working, we had to take a taxi (they didn't want to take us back), take another night in a hotel and come back the next day (all at our expense. Once we left everything seemed to work, but the first time we want to recharge the water, the pipe is broken, we have to go 3-4 stores to find a new pipe to buy. The curtains were completely broken. The stairs to go up, do not no longer worked (electric staircase).After 3 days, the air conditioning broke down, we had to return on the 4th day, because without air conditioning it is unlivable.We had rented 1 week, but despite everything, we will not be reimbursed. We received half of the equipment. We paid gold packs to obtain sheets for example, we only received 1 for all the beds of the vehicle. turn of the role with the same sheet? Why do we pay the vehicle preparation costs? In short, one of the worst experiences there is. not recommend to the fullest!!! [...]

Very functional vehicle in good condition.

Good

(Translated by Google) We just had some minor technical issues with the van. But experience at the top, idea of the extra van!

(Translated by Google) the quality service and very satisfactory, although we had some minor material concerns. Compensation was given to us. what we find very commercial (the few problems encountered did not prevent us from having a very nice holiday in this wonderful country (USA California) obviously we very appreciated the support and service of our American counterparts.

The proposed photos of the motorhome the gold of the rental was far from reality; - I think that more realistic photos would have allowed me to be less surprised laure of the care of the vehicle, I would like to specify. that mechanically speaking the vehicle was largely up to my expectations and that it was precise. on the cruise america website that the layout of the motorhome could vary; from one vehicle to another but we were even surprised at the dilapidated state of the vehicle. interior of the vehicle in comparison with the proposed photos. [...]

(Translated by Google) Excellent customer service, quick responses, availability

(Translated by Google) Ease of contact. Kindness on the phone.

(Translated by Google) I am very satisfied, I have been well informed.

(Translated by Google) Availability from our advisor, Valérie Pin, and her excellent follow-up of our file from start to finish. the end of our journey.

The telephone number listed on our contract, and allowing you to be reached from the US, does not work. We have been very happy with our experience with Authentik USA. However, the same cannot be said for our experience with Apollo. We had a lot of problems with the 2 vehicles they rented to us: the refrigerator only worked; on any of the vehicles. So we lost all our food, and also had to do without a fridge as they were very very high temperatures at Grand Canyon, Las Vegas and Yosemite. So we lived a real hell!!! And to top it off, Apollo officials had a hard time figuring it out. apologize!!! So yes, we would recommend Authentik USA, but definitely not Apollo. [...]

(Translated by Google) We really enjoyed it. availability from our consultant who has worked very hard to find us the motorhome that we were looking for on the dates that we wanted, which asked him &; several approaches.

(Translated by Google) We are very satisfied with the quality. of your organization: the availability of your advisor, the accuracy of your documents, the quality of your of the camper.

We particularly appreciated the fact that Michelle BOUCHER solved a problem with our motorhome by intervening effectively with the company; rent.

Downside: The Canyonlands campground at MOAB is too dense. The absence of a document for the use of the motorhome.

[...]

(Translated by Google) I have been very satisfied with the rental company Cruise America, especially to be able to reach them on the phone for precision; and on site good reception and clear explanations of use in French by video.

Negative point on the renter: I asked for open campsites on our route, I was told: only one! but we found some along our journey.



[...]

(Translated by Google) Exceptional experience. We appreciated the seriousness in the follow-up of the file.

(Translated by Google) We appreciated reliability and the professionalism of the service. We had no bad surprises when we arrived at the rental location. On the other hand, we would have appreciated a broom in the motorhome.

(Translated by Google) Very good customer relationship. RAS!

(Translated by Google) Very satisfied but explanations in French at the end of the day. hospitality would be great!

(Translated by Google) VERY CLEAN, QUALITY CAMPING CAR EXCEEDED OUR EXPECTATIONS. VERY KIND VEGAS STAFF

ON THE CONTRARY, SOME OMISSIONS IN THE PREPARATION OF THE CAMPING CAR: NOT ENOUGH CHAIR, SHEETS...

(Translated by Google) We had a good spacious motorhome, easy to drive. utilize. Clear information provided, good route ideas.

The idea of camping from day one to been less popular: going up to Fort Lauderda and crossing Miami with the traffic jams at the end of the afternoon. We arrived at the night campsite it was closed, for the first installation and the first garage it was difficult. [...]

(Translated by Google) Professionalism, everything happened according to forecasts. The motorhome was on the other hand a little used, I would have liked to see it. a newer vehicle (100,000 miles on the clock).

(Translated by Google) We are very satisfied with the service!