RV rental

(Translated by Google) Thank you for the efficient help to; the resolution of problems encountered with the rented RV; at Al Monte and for handling the various phases of the efficient and rigorous booking process.

Based on my experience: the only criterion of the year of commissioning is not enough (I did have a RV model 2013, in accordance with the option that I had chosen and paid for it but it had more than 55,000 miles on the odometer, proof that it had already been used well although it was recent)=> it would also be necessary that the mileage is low and limited. [...]

(Translated by Google) Everything went well. with the company cruise america.

You should check the functionality. sockets (those of the cigarette lighter) concerning the gps because mine did not work.. on the other hand, impeccable service to offer me to buy one and reimburse me.

(Translated by Google) Very satisfied with the motorhome, its space, its comfort and its motorization. I liked less its turning radius

(Translated by Google) We appreciated the possibility to read contracts and offers in French and the quality email exchanges.

Some technical problems with the Cruise America motorhome, in particular the electrical connection to the campsite networks which is difficult to connect. establish (complex manipulation with the circuit breakers necessary and not documented, but also badly fixed rod, door of the drain pipe not closing...). on the other hand, very good reception at Cruise America when we went to ask that they correct these problems. it must also be said that it was our first trip in a motorhome. [...]

(Translated by Google) We liked reception in the rental agency (El Monte San Francisco). The condition of the motorhome (new). Camping car equipment.

It would be good to put a GPS in each motorhome.

(Translated by Google) Responsiveness, efficiency, excellent understanding of our request.

(Translated by Google) I enjoyed have a French speaking contact that I could reach in case of problems. My landlord was el monte.

(Translated by Google) What we liked the most : 1- Website 2- Price 3- Reviews 4- Quick and clear response from Michelle 5- welcome and service from cruise América.

I would have liked see more easily the price for a date range instead of a fixed date, because I am looking for a date for western Canada for my next trip and it is not easy to know the best time at the best price!! [...]

(Translated by Google) rapidite de réponse, clarté, amabilité; et availability.

(Translated by Google) Quality services rendered. No unpleasant surprises and nothing to report.

(Translated by Google) Ease contact with the travel advisor (n° vert, mail) - speed; answers to questions - richness of the travel file (information on the motorhome, on the destination, maps, etc.)

Prohibitive price of payment by credit card of the balance of the file (2.75% !!!) - absence of information on the additional costs (example: rental of camping chairs, cleaning costs in the event of return of the vehicle not clean,...) - absence of information on the composition of the crockery/bedding kit - the dollar deposit debited at taking the vehicle [...]

(Translated by Google) We are very satisfied with the service when establishing quotes and contact in French. The product is exactly what was expected. Good routes offered.

(Translated by Google) The price is based on on the principle of yield management.

Perhaps the relationship between Authentik and its partners should be improved. The rv mount wanted to charge us $87 for the generator when we had the gold package.

(Translated by Google) Reactivity and understanding of our wishes

(Translated by Google) Our advisor was charming and always available to answer our questions of all kinds, always quickly. Quality report unbeatable price. The information shared by email before departure is perfectly adapted and very useful.

The motorhome provided by Cruise America was of high quality. average and aging from the interior design point of view. [...]

(Translated by Google) Excellent efficiency and availability to advise us in planning our trip.

Nothing to do fault for Authentik USA! For Cruise America the Personal Kit and Provisionning left to; desire...

(Translated by Google) Réactivityé et availabilityé

(Translated by Google) Speed and relevance of the responses to my questions. - Compliance between services offered/reserved and reality.

(Translated by Google) The only contact with Authentik USA at; been motorhome rental. For this rental everything went well.

(Translated by Google) Reception and availability from our advisor made our booking experience very reassuring. It's very pleasant to be kept informed step by step and regularly of the various transactions (reservations, payment, transfer procedures, etc.) .

(Translated by Google) Speed answers to; our questions.

It is a pity that the price of GPS rental is almost equal to; purchasing a standalone and far superior to the price of a smart phone app.

(Translated by Google) Great availability interlocutors and quick answers to; all our questions. AUTHENTIK CANADA that we contacted; two or three times during our stay and who was very helpful. We had forgotten for example to mention a problem in the shower when taking possession of the RV and the repair was made to us; refunded without any worries at the time of departure.

(Translated by Google) The counselor I was in contact with always responded quickly. - The documentation that I received from your services was very interesting. - When picking up and handing over the motorhome: the explanations for use were complete, speed; when returning the vehicle.

(Translated by Google) Self-guided travel in a wonderful country

Only small problems with the RV, no hot water in the RV for 2 days and problems with a wheel.

(Translated by Google) Quick reaction on the various internet messaging services.

(Translated by Google) The telephone reception and advice are excellent, as well as the promotions on the motorhome in April.

(Translated by Google) The follow-up was very good from order to D-Day. was of very very good quality. (new) and conforms to; our expectations. Those responsible have been very professional and very friendly.

(Translated by Google) Professionalism and speed. No nasty surprises. Pleasant motorhome in good condition. The air conditioning a little light for the volume.

FYI, we did not rent; of personal linen kit ($50 per person) while in the first supermarket we found, we found sheets to; $23 per bed. Very excessive price.

(Translated by Google) We would like to mention that it is very pleasant to have a counselor with great availability. for the organization before the trip! We also liked it very much. the motorhome itself!!

(Translated by Google) Professionalism of the agency, relational, speed; in the answers to the questions asked, clarity; of the contract.