RV rental
Rental without surprise, almost new motorhome
Good experience
(Translated by Google) + The quality of the vehicle, its driving, the speed of service when picking up and returning the motorhome
- Closed on Sundays, even the callcenter, and therefore not possible to reach them in case of questions/problems. No interior inventory. We were not offered to help ourselves on the table of recycled products (we understood that it was possible to help ourselves only when returning the vehicle),
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Service
(Translated by Google) We are extremely satisfied with the service received.
Road trip in national parks
(Translated by Google) We had a very pleasant stay with a well-equipped, very comfortable RV.
Just a small billing error
(Translated by Google) The rental went very well with Cruise America. I did not need to call Authentik USA. Everything was clear, the motorhome was in good condition.
Cruise America just overcharged us, which will hopefully be resolved soon.
I will repeat the experience with Authentik USA.
Great courtesy!!!!
Very good c30 for theoretically 7 people and perfect for us 5
An unforgettable road trip
(Translated by Google) The perfect trip!
A big THANK YOU to Authentik and Charlotte for their follow-up and their seriousness.
(We have already recommended the agency three times since our return..)
Only small (but then very small) remark to Cruise America: the reception remaining random at the Newark agency and the aging vehicle even if it showed no failure. That being said, it didn't affect our trip in the least...
We did more than 3500 miles over 21 days on site with the classic SF -> SF loop and it was A PURE DELIGHT..
Authentic landscapes, extremely kind people, a smooth journey... Unforgettable.
Thanks again authentic
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First successful experience!
(Translated by Google) Very successful first experience for us. We had chosen Apollo for its positive reviews compared to other brands and we were not disappointed. Impeccably clean, the bedding kits were clean and new.
The vehicle drives easily after a few kilometers of running-in.
We will do it again without hesitation.
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TB
Class B rental with apollo
(Translated by Google) Support in las vegas without problem fast and efficient, good explanation of the vr, almost new vr ford transit coachman, super clean, no problem during the 14-day trip. The return to San Francisco quickly and without problem, very good experience with Apollo
Unpleasant and guilt-inducing welcome
Good
(Translated by Google) Vehicle that deserves better follow-up maintenance to avoid problems along the way, but overall the customer service is doing its job
RV ok, Home: can do better...
(Translated by Google) The motorhome (25ft) was fine for 4.
Remains to progress on the reception.
Rustic but very practical motorhome
(Translated by Google) Make an appointment the day before, even if on D-Day a delay from Cruise America is to be expected. Check the contents of the kits carefully, there are often missing items. Remember to watch the demo video beforehand, very useful for quickly getting to grips with the vehicle, which is easy to use.
Van equipment
(Translated by Google) Too little storage. The space could have been better optimized with storage under the rear seats or lockers/nets on the sides.
the fridge
(Translated by Google) the fridge didn't work properly. We ate at the restaurant several times and it cost us more than expected.
Perfect
motorhome in line with expectations reception a bit cold
Very good vehicle and despite the 1000 km, no worries. Comfortable and spacious. On the other hand, no wedges and blinds, too bad!
satisfied
(Translated by Google)
I didn't use the advisor's services, so it's hard to rate her.
Motorhome model too old
(Translated by Google) Our motorhome was not a recent model. The management of El Monte was very responsive in solving our problems. It was very much appreciated
Very well
(Translated by Google) Vehicle very well equipped and in very good condition. However, it would be desirable for an explanatory brochure to be available in languages other than English.
practice
(Translated by Google) Very good and nice decorations on their motorhomes...
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Complies with the descriptions
(Translated by Google) Very spacious RV, lots of storage, lighting. Nice size fridge and freezer. Great autonomy of water and electricity (unlimited generator very useful for the air conditioning in the middle of summer). Mosquito net on all windows and main door. Ideal for our mode of travel (the children felt at home, no need to pack and unpack, possibilities to stop and eat anywhere)
The downsides: motorhome supplied very dirty, aging (worn, dirty fabric), only one set of keys, only one set of sheets (optional) for 3 weeks, motorhome for 7 people but crockery (optional) for 6 and table interior for 4, extra outdoor seat, mass check-in and return, no warm welcome, Massive leak at the water supply not reported when picking up the motorhome
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Unwelcoming
(Translated by Google) It is necessary to make an appointment for the support, appointment 2:30 p.m. We wait more than 1 hour on the spot we don't know why we have to make an appointment then... state of the motorhome quickly done, unspecified impacts that we asked to add before leaving, we saw that it relieved the daughter of get up from your chair to change the pick-up voucher. Really express Rv operating tour, it was our 1st time so really brief. It's factory personnel.not pleasant at all. In addition, a rather old-fashioned motorhome. [...]
A very good experience with AUTHENTIK!
(Translated by Google) A good accompaniment to the preparation of our trip! The AUTHENTIK advisor was attentive and offered us suitable itineraries according to our time constraints. We finally opted only for the rental of the vehicle even if the road trip proposals were interesting, we wanted autonomy and the possibility of adapting our program according to our desires.
Note the excellent quality of the Western USA travel guide downloadable from the site as well as the recommendations from the Blog!
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