USA by Motorhome
What a wonderful adventure!
(Translated by Google) A trip that looks like us, our advisor knew how to hear and understand our desires, offered us all the activities we wanted and more. The advice has always been beneficial and beneficial, we really had a wonderful family adventure!
First trip with agency
(Translated by Google) Hello,
These comments reflect the impression a posteriori for a 1st experience of travel organization by agency (usually, we manage everything). With hindsight, I found it difficult to define the scope of the services offered by the agency. My impression a posteriori is that the service for a large part is based on a limited number of products, which are assembled. The customer relies on the specialist for this type of trip, perhaps explaining the choices and drawing attention to certain points would be more satisfactory. Thus, we would have liked to have been consulted or even to have certain choices explained to us, even if our inexperience in setting up travel with an agency may explain this disappointment. We had asked to be in the parks as much as possible, which was done. But for the other campsites and hotels, the places and the range have not been discussed beforehand. We were 2 families, it was important for us to have pitches side by side, which was not always possible, we discovered it on the spot (which constrained our organization, since we shared meals and Some nights could not be booked at the same campsite, perhaps there was a way to renew the request for the least requested campsite, or choose the least requested right from the start.
Another question, with hindsight, by moving every day, the full hook up is not necessary, it is above all to have a place of emptying and filling nearby that counts, which could have reduced costs ?
Another point: draw the customer's attention, before invoicing, to the cost of modifications after invoicing.
Hoping that these comments will be constructive for the following customers.
[...]
Close to perfect...
(Translated by Google) We spent three weeks in the American West in a motorhome. A fabulous family adventure. We prepared a year before the big departure and Virginie, our advisor, was a great help. The road-book was precise, we didn't even need a GPS! The C 25 motorhome was perfect for two adults and two children. Cruise America, which rents the CC, sent us a little on the way there and back, but at least we're not wasting too much time. And then they show a video in French to take control of the vehicle. Hotels in San Francisco are nice and well located. Regarding campsites, there is of course disparity, but overall, they are well chosen, both for their location and for their general quality. We loved those of the Grand Canyon or Malibu (what a view of the Pacific!). And to go to LA, it's easy: bus 534 at the bottom of the campsite and metro from Santa Monica. In a big hour, we are in the city center. Many campsites with swimming pool, it's good for children. The worst is the last one, the day before returning the CC. But it has the merit of being close to Cruise America for the return. As for the proposed tour, again, it is well thought out. But do not hesitate to see with Authentik to make some changes. For us for example, even if this incredible city is worth the detour, one night was enough in Las Vegas. In this kind of journey, do not try to see too much. Otherwise, we spend our time on the road and it is no longer a vacation. Our regret is that we were unable to go to Yosemite Park due to the fire that broke out this summer. Again, Virginie and the agency handled it well, even though the fallback site, Lake Tahoe, was crowded. that, nobody can do anything about it. The interest is also to be able to contact the advisor during the trip. Well, that's a bit of publicity, but we sincerely think so. We had already gone with Authentik to Quebec and we were very satisfied. Here is our return on this beautiful trip. We were a little exhaustive, but we were happy to read detailed comments when we prepared our trip. So we wanted to give a lot of information. In any case, we spent three wonderful weeks... [...]
California in 13 days for 2 camping
(Translated by Google) + 3000 km for this successful lightning circuit; we had a 2-person tent and the choice of campsites was 90% very crowded with the exception of Barstow, which was too close to the highway.
A stage where we did not stay that of Mountain Valley where there was absolutely nothing to see; our preference goes to mammoth lame then lake Powell where we bathed
The exceptional Grand Canyon
Mexican cuisine a real delight
So many good memories to share
Thanks
[...]
EXCEPTIONAL TRIP!
(Translated by Google) Tailor-made trip very well organized, no problems encountered. Country made for traveling by motorhome, very suitable for visiting large parks. Small disappointment on Lake Powell, very hot and ultimately disappointing (not natural, from a dam), and far too many people in Antelope Canyon. Thank you to our advisor who was present before and during the trip and who was of great help to us! [...]
Very nice discovery of the American West in a motorhome
An outstanding organization
(Translated by Google) to go on an adventure through the American West with 4 children and totally inexperienced in the matter, I needed help. By dint of looking on the internet Authentik often came back to the front with rather good reviews. it gave me confidence and I don't regret it. They are used to it and it must be said that the tour of the national parks and the journey to get there is quite classic since everyone follows more or less the same path with almost compulsory stages for reasons of distance. It is recommended to avoid stages longer than 3 hours with children, knowing that it is necessary to plan a trip and visit with more photo-discovery stops. So they know how to manage! You will not be out of place in terms of language since the tourists are mainly French, impossible to escape it and it was borderline boring because it prevented total immersion. You should know that in terms of organizing the trip, an advisor is assigned to you from start to finish. you will not pass from one interlocutor to another. Virginie was by our side (on phone and email;)) throughout the trip because we had planned Yosemite Park with hikes and we arrived at the time of the fires. We were informed in due time of the progress of the fires and the roads open or not. Impeccable service from Authentik. Each destination was pre-programmed by Virginie in the GPS provided and sent on site to the first hotel. it was a tremendous help! On the other hand, a magnificent and organized route-book with themes is also provided on site. They also offer you activities for each stage (paid with external service providers) generally a choice of 2 but without obligations.
The big flaw of the Authentik system is that if you choose to go to a stage that is not on their internal system, they will program it for you without any problem on the route book but you will not benefit from any help to find the campsite (or hotel) or any service. It's up to you to manage. This was our case for Joshua Tree National Park where they have no partner on site and will not make reservations for you even if you designate a campsite for them. it's a bit like the other side of the coin. Ditto if you want a campsite in one of their stages with which they do not have a partnership. If you don't want one of them, don't worry, but make a reservation. That said, as they cover 90% of the route and stages, it's a minor flaw. especially since we were satisfied with all the pitches and campsites chosen with Authentik. The big advantage of Authentik is there, you should know that in some national park campsites, places are terribly hard to get and some can only be reserved from certain dates and as soon as the dates open, they are taken in a few hours, worse than a Stone concert. They know when to call and book... So all these services have a cost, but since we're not going to go back there every year, I made a safe choice. On the other hand for the rental of the motorhome, we also went through them, their partner is cruise américa. We didn't have much to complain about the vehicle. average to correct cleanliness (floor a little dirty, microwave forgotten in the cleaning, friendliness of the staff at the cruise america in los angeles and san francisco a little tight but hey it's a well-established organization and borderline military so they pour into the efficiency and not the relational! ) After it's haphazard luck for the motorhome, ours had 80,000 miles but held on, we met a family in SF who had had one of 25,000 miles which failed right in the middle...hassle for them because the service of cruise américa if you break down...good luck. 2 and a half days to be repaired... We got through it so it's fine. at 2tiers and with the western heat the gas started to swell and was leaking through the safety valve...it lasted several days. With experience I now know that you can press this valve and let out excess gas. Another detail that is important, access to the telephone network on US roads, especially when doing the parks and on the way to the parks, is almost non-existent. What about when we break down?!!! Honestly, it's better not to think about it, but I wouldn't like it to happen to me...because sometimes you don't meet many people on the road, including in high season. this is also the adventure!
in short to sum up, the most beautiful trip of my life and stars full of heads. Thank you to those who contributed, in particular Virginie.
[...]
After Quebec in 2017, destination West Coast USA in 2018
(Translated by Google) We had already had the opportunity to enjoy 3 weeks of road trip organized by Virginie d'Authentik in Quebec last year, and it is without hesitation that we entrusted her with the organization of our stay in the USA over 23 days. (by adding to the initial program a day in Monterey and a day at Lake Powel). The balance of the trip is perfect - city, nature, varied landscapes and climates. The 4000 km are traveled without difficulty. You can choose to travel more in the morning or in the evening so as to lengthen the time spent in certain places, even if you only spend one night there. We were 2 parents, 4 teenagers and a 2.5-year-old child: the motorhome formula is very suitable, because it gives a lot of flexibility for meals (and the few naps for the youngest), and avoids having to do and undo things. luggage. Good addresses suggested for meals in the guide. Excellent providers for the Antelope Canyon and Monument Valley tour. The pitches of the campsites were almost always remarkable.
Only one downside: Cruise America. The reception at the delivery of the motorhome and the condition of the vehicle can be improved... and especially a breakdown of Camping where the assistance of Cruise America was very far from satisfactory, which immobilized us for 2 full days . On the other hand, we were very well supported by Charlotte from Authentik who took care of our mechanical problems in the evenings and on weekends.
So thank you to Virginie and her colleagues, whose passion, availability, professionalism, smile and taste for service for customer satisfaction can be felt with each contact by phone or email.
[...]
Unforgettable experience and landscapes!
(Translated by Google) We crossed 4 states California, Nevada, Utah and Arizona. After hesitating the choice of the motorhome was great! In San Francisco and LA we were in a hotel for 3+3 days and 16 days in a motorhome nicknamed "Hervé for RV in English!" ". Without hesitation the motorhome is a must! You can cook, take advantage of the BBQs available in each campsite. We loved everything with a ++++ for Bryce Canyon, Monument Valey in 4x4 with a Navajo guide, price negotiable. We were able to get 35€ per person instead of 85€!!!(for 5 adults). Thank you Charlotte for indicating this possibility in the wonderful book! The Grand Canyon by helicopter ???? the top fantastic unforgettable view and great feeling. We had this USA project with our adult adult children for a long time and we dreaded the complicated organization, we warmly thank Charlotte and Authentik for their help. Because of the fires we could not do Yosemite, Charlotte took care of everything to relocate us near Lake Tahoe. 3 weeks went by too fast!! But we come home with a head full of beautiful images [...]
Great trip to the American West!
(Translated by Google) A fantastic trip to discover the American West. 4 states crossed, memories full of head and eyes, an unforgettable memory for the whole family! and a great motorhome vacation experience! to start again!
A wonderful trip!
(Translated by Google) A magnificent trip, between rest and discovery in extraordinary landscapes!
We have always been able to count on Authentik USA in the event of a problem. Their responsiveness and valuable advice made this trip a real vacation, a great adventure!
We will not hesitate to organize a new trip with this company if the opportunity arises.
Epoustoufflant!
(Translated by Google) Unforgettable journey made of exceptional discoveries. The "great classics" but also small nuggets. Organization, planning, impeccable reservations. An adviser who listens and is attentive to the slightest vagaries of the trip.
The downside: the quality of the motorhome service: aging vehicle, noisy, with hot air from the engine entering the passenger compartment at the feet and at the level of the seat belts. But also on the ground and the various armchairs more than dirty. Staff expedite delivery and return. We will opt for a higher range in the future!
[...]
Excellent !!!
(Translated by Google) Thanks to Authentik USA and in particular to Gabrielle for the excellent organization, advice and support throughout the preparation and the stay.
The whole family was dazzled by this road trip. I quote the children who summed it up well: It was our best vacation!!!
Wonderful trip to the land of Uncle Sam
(Translated by Google) Excellent tips from Virginie for our trip
Only regret not always having been accommodated in the parks or very close, because we booked very late! Get there in advance and Virginie will concoct the perfect trip adapted to your desires!
Magical
(Translated by Google) It was marvelous because of the landscapes but also thanks to the organization and the follow-up of our advisers.
A big thank you to them ????????
A superb trip to the American West and very good advice
(Translated by Google) We traveled the American West for 23 days.
Our trip mixed part by motorhome (for the parks: Grand Canyon, Monument Valley, Lake Powell, Bryce and Zion) and part by car and hotel (departure from Las Vegas then Mammoth Lake, Yosemite, San Francisco, Los Angeles). We were with family (3 children).
The campsites and hotels recommended and reserved by Virginie were perfect, well located. Virginie also advised us on the time to spend in each park and each city and this allowed us not to run and to take full advantage of each place.
Our trip had to be adjusted along the way because of the fires in Yosemite and Virginie gave very good advice and was very responsive, which allowed us to remain calm.
The whole family loved this trip: we recommend Authentic USA fà 100%
[...]
Great trip to discover the western USA
(Translated by Google) Very good well balanced trip with not too many roads but the chance to see a lot of very very beautiful landscapes. In addition, the Authentik agency is very professional because during our trip it informed us of a change of plan due to a fire and our adviser Manon changed our trip so that we were not blocked. Never had such good service! Thanks a lot! [...]
Very satisfied with the road-trip, but with reservations about the program
(Translated by Google) Very satisfied with the road-trip, the motorhome, despite some setbacks due to bad luck, but also a program not quite adapted to the heat of July and abandonments. Really unfortunate that some activities were canceled at the last minute due to the weather. Some visits deserve more than a single day, while others do not deserve more than a few hours and it was useless to stay there for 2 whole days. [...]
Unforgettable memories in complete serenity!
(Translated by Google) A big thank you to Authentik USA and in particular to Charlotte who accompanied us throughout the preparations! Thank you Charlotte for your kindness and your availability.
We did a one week RV loop around Las Vegas (Zion Park, Bryce Canyon, Lake Powell, Monument Valley and Grand Canyon) and wow! We saw fantastic landscapes!
Thanks to you we were able to travel in complete serenity and it was an essential element of the success of this trip: no need to ask questions when you arrive at the "campgrounds", everything was ready. And the Road Book is particularly useful for getting around and finding places to eat and other more than useful tips.
It would be to do again, I will not hesitate to come back to you!
[...]
A very well organized trip and well-chosen campsites
(Translated by Google) A very nice trip with exceptional parks (grand canyon, zion, bryce, antelope canyon) too bad we weren't advised to take the card for all the parks otherwise the choice of campsites and itinerary was perfect. .. our eyes are full
Great !
(Translated by Google) Thanks to Laurine for organizing the trip, everything went very well, we are delighted!
Great trip
(Translated by Google) Our dream trip to the United States has become a dream trip thanks to the careful preparation of our advisor Laurine St André.
We covered a 5500km loop from San Francisco to Los Angeles then to the major national parks and Las Vegas.
4 weeks of intense and varied show all along this road-trip in RV (camping car)
Thanks again to Authentik USA and especially to Laurine
[...]
Road Trip USA 2018 with family
(Translated by Google) Charlotte advised us perfectly and met our expectations. The organization put in place by Authentik fully met our expectations. The RV parks were almost all of high quality and located in natural settings (very significant). We used the common sanitary facilities and laundries which were almost all very clean. No nasty surprises. A very professional organization (very complete roadbook).
[...]
Wonderful
(Translated by Google) Superb trip beautifully organized. Except for Sequoia Park where we were too early in the season because there were no shuttles and the wrong side. to access by motorhome. Las Vegas a bit fast. Otherwise we saw beautiful landscapes and very friendly people. Stay at do Yellowstone!!
Thank you again for this beautiful trip.
Superb trip
(Translated by Google) 3 weeks...çit goes by too fast!!! In April-May plan clothes for 4 seasons. We had from 3oC to 38oC during our stay. We received outstanding service from our consultant (Virginia).
Very satisfied, despite some small complications
(Translated by Google) The trip, scheduled by our advisor, took place as expected. The small complications are not due to Authentik, but to the adaptation to the habits of the United States. Examples:
- no possibility to refuel, but only for a fixed sum, which obliges estimate tank contents
- few station with propane
- sometimes very long distances (> 150 km) before finding a pump (beware of the dry breakdown!)
- very few indications such as, for example, the location of the shuttles
So you have to ask, and not in the language of Molière, which is very little known here. But ç has the advantage of having contact with the population, who are moreover very helpful and welcoming.
-a ticket machine gives you 100$ not accepted in most shops!
- The Cruise C19 motorhome a little outdated it seems (the foot brake was stuck). The technical doors (sewer pipe) closed badly, the water connection was leaking.
- Cruise reception not very friendly either at the start or at the end of the cruise. arrival: at the start, the explanations are very quick and succinct (for example, I was not told the location of the drain levers even though they are not at the the location shown in the video). And we poirote while there are many km to go. TO DO. In fact the too lonely receptionist is overwhelmed.
On arrival, you are not given time to unpack your suitcases before a receptionist enters the cabin (it was noon when I had until 3 p.m. !)
Among the positive points: the assistance of our advisor at; Las Vegas to arrange the meeting place for the excursion to Las Vegas. Death Valley.
Note: on the road book, there is, it seems to me, an error in the itinerary the advisor by email.
But the landscapes are such that we quickly erase these little hassles!
[...]
CHARLOTTE MATHIERE GOOD ADVISOR BEAUTIFUL TRIP THANK YOU
(Translated by Google) CRUISE AMERICA: HAPPILY a lightning intervention in LAS VEGAS for restoration. CONGRATULATIONS TO THE MR EVO TECHNICIAN IN LAS VEGAS. EFFICIENT AND GREAT TECHNICIAN. Poorly prepared vehicle and delivered dirty from SAN FRANCISCO
Intense, discoveries every day, 5,000 grueling km for a single driver of the motorhome, delighted
(Translated by Google) The course is fabulous, the motorhome, simple but robust and sufficient for a discovery of this mode of transport, certain camping spots are fabulous: Malibu above the ocean with dolphins frolicking just in front or in the Grand Canyon Park with fallow deer three meters on waking!
The reservation of options at the TOP! Very well placed for the Cirque du Soleil show at; Las Vegas, the visit of the Warner studios or the flight over the Grand Canyon, everything ç` without ANY hitch. 5,000 thanks to; Gabrielle for her preparation!
[...]
An unforgettable trip !
(Translated by Google) Wonderful motorhome trip in the American West. Very comfortable motorhome. Very well organized trip and planned. Many thanks to; our advisor for her recommendations during the preparation and the seriousness of her work. Everything went well; as expected! We discovered big cities (SF, LA, Las Vegas), magnificent and grandiose landscapes in the different parks! We really enjoyed it. these 3 weeks of expatriation. Intense trip with max. 2 nights at the same place. Another time we will try a more immersive stay to have time to get to know more about the people we meet during our stops (camping, etc.). [...]
A trip at the top, a flawless organization
(Translated by Google) Thanks to; Virginia and to Authentik USA for helping us. to concoct this wonderful roadtrip! It will remain engraved; in our memories. For all those who are looking for a good agency, do not hesitate for a second, the quality; and service are on point!
