Car rental
Very good services and follow-up.
(Translated by Google) No complaints. Rental in line with expectations. no surprises in terms of prices. Good follow-up of the file
Correct
(Translated by Google) We received a hyundai Kicks and not an Elantra.
No engine power.
Location voiture THRIFTY SAN FRANCISCO DOWNTOWN
(Translated by Google) Fast vehicle pick up.
Fair condition.
Return without problem.
Satisfied overall.
Not easy to find bus transfer from Los Angeles airport to Dollar rental office
(Translated by Google) Please note: return the vehicle with the tank empty (contrary to what is advertised). In our case, we did not return the vehicle to the starting point
Car Rental Road Trip American West
(Translated by Google) At Los Angeles airport, no information desk or agency at the exit. Find out how to get the Car back....hummm Atmosphere. After 11 hours of flight.
Not knowing what to do because the agency was outside the airport, we took a Taxi to drop us off there. The latter drops us off at the address indicated by Authentik USA (address unknown for 5 years....Atmosphere)
Here we are forced to walk for 3kms under 32° through the roads of LA Airport to arrive at the agency after 1h30 of walking with the 3 suitcases.
The welcome is not necessarily warm.
Hmmmm....atmosphere
Everyone to see
[...]
Always imponderables and additional costs
(Translated by Google) I booked a car for a stay in the USA (San Francisco Airport), through AUTHENTHIKUSA. I chose the THRIFTY rental company and paid over €100 extra for an additional driver and a full tank of gas. The day the car was taken, we were almost forced to take out additional insurance of $111, I was not asked for any proof for the additional driver and finally I was told that I had to return the car with a full tank ($50) when I thought I had paid for a full tank of gas!!!
I'm not talking about the car which was well used (75,000 km for a Ford Fiesta) but this is attributable to THRIFTY and not to AUTHENTIKUSA and the Covid.
In short, very disappointed with the reception at THRIFTY and I have the impression that I paid $111 at least once for nothing because I had to take out additional insurance and return the car with a full tank.
Very disappointed also with AUTHENTIKUSA which nevertheless does a very good job with its Road Trips, but which does not bring any added value to a classic rental company, even which charges you fees which in my opinion were useless
[...]
Quick support
Everything was fine.
Like on wheels
Very good value for money
(Translated by Google) We had another car than the dodge caravan, much better, GPS included!
to know that at MSY, a shuttle bus located outside the airport awaits you to take you to the Car Rental 24/24
Be sure to present your voucher as soon as you arrive at the car rental desk!!
very satisfied.
supplement charge
(Translated by Google) Hello after returning the vehicle with a full tank while the thriffy agent told me that everything was ok I have just been debited the sum of 477.95 euros could you explain to me thank you
good value for money
(Translated by Google) Easy to find at San Francisco airport. Attention: without asking anything, the rent dollar charges me $800 for additional insurance!! In front of my refusal, the invoice goes to 0 $!! Ditto for refueling: you don't have to do it when you return the car, they take care of it at a supposedly more attractive price than at the pump. Reading the contract, it is charged $8 per gallon, which I paid $4.86 at the garage next to the rental company!!
You have to pick up the vehicle directly in the car rental company's parking lot....no information on the car or finding the vehicle when picking up.
Clean car, above the average standard, very well equipped: a treat on the roads of the U.S.A.
[...]
Good mid-size car
(Translated by Google) Especially drive mode on long straight roads
Almost perfect ! Simplicity, efficiency and transparency!
(Translated by Google) Great rental experience through Authentik. The cost is interesting. Insurance is included. Very clear instructions.
I put 4 stars for the car which was in a somewhat basic livery (Jeep Renegate) without options. But everything else was perfect!
Very good, price and service canon
(Translated by Google) Autentik usa: great, the rental company a little less, our vehicle was returned to us with the oil service which was on and the brake discs were veiled. Otherwise, great!! We did 2300 miles!
A team at the top
(Translated by Google) I can only recommend Authentik USA, they were great, there was a problem with my reservation but they managed and everything went well
Very good communication with the team
thanks again
Hassle-free car rental
(Translated by Google) I rented a minivan in Denver (Dollar) through AuthentikUSA. No worries, except that the rental company is trying to sell an upgrade and additional insurance options. Good experience with Authentik USA travel agent. Thanks.
My adventures of my car rental in the USA
(Translated by Google) I rented, on your site, on January 7, 2022 a car in the United States
Your quote number: 0502-gallier-SR
Category: Intermediate SUV
Supplier: Dollar
Pick up: San Francisco
Branch: San Francisco - Union Square Locate Branch
When: Monday, May 2, 2022
Time: 12:00
Discount: Las Vegas
Branch: Las Vegas Airport (LAS) Locate Branch
When: Sunday, May 22, 2022
Time: 12:00
car price
Price of the car: €1,359
The rental company in San Francisco would not give me the car because my VISA PREMIER credit card did not allow me to pay the supplement for the return trip to Las Vegas. The rental agency informed me that my card is a debit card (written in very small) and not a "CREDIT" card, yet the CG of my bank (BOURSORAMA) stipulated that it was accepted worldwide! !!
The rental company did not want to refund me the €1359.00 that I had paid.
So I lost €1359.00 and had to rent a car from another agency.
How do you plan to compensate me?
[...]
Vehicle smaller than requested, difficulty to accommodate 4 suitcases
(Translated by Google) Vehicle smaller than that requested with great difficulty to accommodate 4 suitcases
Pleasant welcome
Vehicle in good condition
Quick and easy return
Still a good experience
Competitive price, quality of service!
(Translated by Google) In addition to a competitive price, the vehicle was delivered quickly and in line with expectations, nothing to complain about, I will rent again through you.
Satisfying
(Translated by Google) We picked up the car very easily in downtown San Francisco and we returned it even more easily at the San Francisco airport.
three good service
(Translated by Google) we did not have the planned car which was not available but a slightly superior honda
fast, problem-free service
return same
no complaints
Perfect !
(Translated by Google) Hello. Authentik USA is a reliable and serious company. We had a big problem with plane flights (we live in Guadeloupe, it's always complicated) to get to Las Vegas to pick up our rental car. They handled our file very well (collecting the car 4 days after the scheduled date) and the communication was exemplary. My wife and I recommend Authentic USA 100%.
Very responsive, good follow-up
(Translated by Google) Very good experience for this first car rental in the United States. The team was responsive the two times we had a question (shifting the time to return the car and a problem with a tire on the vehicle). I am very satisfied with the experience!
Old car - debit on additional credit card
(Translated by Google) Car with over 100,000 km! Not very clean, damaged.
The person at the counter, ripped us off when taking the vehicle, asking us to approve a so-called deposit… but it was not a deposit but a debit in account
Our road trip in the American West went very well.
I do not recommend
(Translated by Google) Not the car I rented and not the same price either.
Bills 500 dollars at the end of the rental for additional driver while 200 advertised.
Beyond our attention
(Translated by Google) Simple and fast vehicle pick-up and return procedure, spacious, comfortable car equipped with the latest technology (auto drive), unbeatable value for money, thank you Authentik!
Good overall
(Translated by Google) We had a Nissan a little smaller than the Ford Focus as planned so three behind was tight. The car was very good but it consumed a lot and had no recovery, no power.
Very good experience
(Translated by Google) Pick up and return of the car very simple, no problem.
Remember to book with a credit card and not a debit card.