RV rental

Very serious and helpful

(Translated by Google) Wonderful trip, perfect vehicle, warm reception. Some initial concerns were quickly swept away.

trip usa juin 2019

(Translated by Google) Very well thought out and comfortable vehicle. Too bad that in the USA it is practically impossible to park without paying! French friends forget the idea that it will be possible to find a nice little corner, path etc without having to pay (at least for California)

2 weeks in VR C19

(Translated by Google) Quick vehicle support. Ease of driving and handling thanks to the explanatory video shown before departure (available in several languages).
Only downside concerning us, we had taken the kitchen kit but the reality did not correspond to the description (only 3 plates, 2 forks, 2 small spoons, non-electric kettle, etc ...) we were only 2 so we did with but if you want to cook a little you quickly find yourself short of utensils. [...]

Perfect vehicle for 2 adults and 2 children

(Translated by Google) Our C25 was perfect for our weeks in the western parks. Silent engine for the displacement, comfort of the cell. If you do not want to use the built-in generator to produce electricity (paying option), remember to take a 12v/220v converter on the cigarette lighter that you connect to the sockets on the dashboard. The engine battery has enough volts to charge PCs and the like for several hours, even with the engine off. Assistance Cruise America at the top: flat tire repaired in 2 hours free of charge at the scene of the incident. [...]

Very good Van, very functional

Excellent experience

(Translated by Google) Nothing to say. Everything is well organized and they are quick to respond.

Location VR classe B

(Translated by Google) The RV was not ready when we arrived, the radiator fluid reservoir was below the minimum level. In addition, there was a problem with the reading for black water and gray water.

RV rental by Apollo in Tacoma,Wa.

(Translated by Google) We rented an RV in Tacoma, Wa to take a trip around Washington and Oregon. We were very satisfied with the rental we got, a brand new 22 foot RV. The Quebec Councillor, Andréa Lavallée, answered all our questions as quickly as possible. We were very well received at the Apollo branch in Tacoma by Eric on departure and on arrival.

Very good experience

(Translated by Google) A great welcome at Apollo Las Vegas! A very clean motorhome thanks to the whole team. In summary: a successful holiday!!

Helpful staff

(Translated by Google) The motorhome is suitable for this type of trip and easy to use.
Be careful however, the cleanliness was not there (not very clean and rust in the fridge)

Location camping car, Wyoming

(Translated by Google) The rental staff was very efficient and accommodating. The rented motorhome was new (2018) and clean. We appreciated the bedding kits (3 blankets per person!) and kitchen (very complete: coffee maker, kettle, can opener...). We are very satisfied with the service.

Very Good Experience

(Translated by Google) This was our first experience of renting an RV in America and it went very smoothly on the whole. It was a shame that El Monte wanted 250 extra dollars for the 'comfort' package - rental of kitchen equipment and bedding etc. We went to the local supermarket and bought what we needed (granted there were only 2 of us and we weren't fussy about quality etc) for 50 dollars and then gave it all to a charity shop at the end of the holiday. The RV was extremely comfortable for 2 people and would be ok for 4 adults or a small family. [...]

Very happy with our choice

(Translated by Google) however, the pick-up is a little fast for those who have never done a motorhome. an explanation written in advance would be useful

Very nice experience

(Translated by Google) We left for 3 weeks in the American West with my wife and my 2 year old son. So we opted for a C19 at cruise america.
On the positive side: the small format which allows a good grip quickly, good road holding, not excessive fuel consumption, a very pleasant interior, well thought out and well equipped. Nothing to say ! No worries at cruise america. And thank you to authentic usa for their availability and ease of contact!
Slightly more negative side of the C19: low autonomy in drinking water and need to carry out a daily dumping, which can be annoying when the campsite does not have the equipment. [...]

Catastrophic cruise America

(Translated by Google) The motorhome was dilapidated, full of problems...
1- propane alarm sounded every night
2- faulty steering wheel that kept turning to the right
3- generator not working
4- lots of broken drawers
5- dirty water probe did not work
6- cruise America not friendly at all...

Very good stay

(Translated by Google) We rented for 20 nights, all went well.
However, forks were missing from the kitchen pack and a laundry pack was dirty.
We didn't care.

Truck camper T 17

(Translated by Google) Mixed review for this camper truck, after a 20-day journey. Very good, I think, for a one week rental. The mattress is not at all comfortable, there is a strong smell of propane, the gray and black water tanks are very small, I don't think a shower is possible given the size of the tanks, as well as the shower cubicle.
The big advantage is the size of the vehicle (20 Ft) which is equal to that of a car, possibility of parking on the places of car as well as RV. Comfort in the driving cabin very well (we have done 6,000 km well installed).
Practical because of the small kitchen, but if you choose this vehicle you must be connected to the campsite at least every other evening to have comfort (microwave, hot water, air conditioning). The camper truck was very clean to handle but a bit aging, we made a stop during our trip (mid-term), to change the tires (porous) and the filters and burners of the gas cooker (smell of very strong propane).
If you are 2 and you are going away for a long time, take the size above to be more comfortable, small lack of storage when you are away for a long time.
[...]

Average hospitality in Los Angeles

Very well

(Translated by Google) Very recent motorhome. No mechanical or other problem. Pleasant staff.

very professional

(Translated by Google) the Authentik USA agency is very professional and gives very good advice. On the other hand the staff of Cruise America is less friendly but it may be the usa side
Otherwise nothing to say with the option taken earlier delivered later and transfer it was optimal

An upgrade, really?

(Translated by Google) I reserved six months in advance the smallest of the RVs, a two-passenger Tourer (a novelty for couples) because I don't like big square boxes that go upwind and consume fuel. Unfortunately, following my call a week before departure to check the insurance (another matter that is never really clear when renting in the United States...), my representative tells me that the Tourers from California are have not arrived in Las Vegas and that we will be upgraded to a square Pioneer powered by a big gasoline-powered Ford 350. I'm sorry, but wanting to go on vacation as a couple in the 2020 version of the Westfalia and unfortunately ending up in a big Winnebago from the 1990s is not the same thing! And paying more for fuel over 2500 km, in a big cube that goes upwind, is not an upgrade... Despite what you think, I really didn't get better than what I had Reserve. [...]

Super robust powerful and spacious but vehicle with a lot of small defects because old

(Translated by Google) Great advice during our trip thank you Virginie good services really professional and warm company thank you

can do better

(Translated by Google) The Cruise America rental company is not the one we will take back if we leave in a camper van, we had a somewhat dated camper van with a few small malfunctions, but nothing that could have penalized our stay

Very satisfied

old camping car

(Translated by Google) Our motorhome was in very poor condition, too much wear and tear. no explanation on departure (ship in 5 minutes). motorhome breaks down twice in 15 days, nothing serious but it's not very reassuring.
I will rent again from Authentik USA but no longer from Cruise America.

Very good accompaniment to embark on this kind of adventure!

(Translated by Google) For a first road trip on the American continent, we really appreciated the help and advice from Authentik USA. Their site is really very well designed and very complete; we also printed their travel guide which summarizes what there is to see in a very sufficient way (only downside: we tried a restaurant address recommended to SFO and were really not satisfied); contact by phone and email is also very pleasant, so we do not regret having gone through them.
Concerning Cruise America, we were not very satisfied with their welcome when picking up and returning the vehicle. Admittedly, the main thing has been done but not very warm welcome, too bad.
A little advice: the bigger the RV, the lower the rental price, but... to put in parallel the fuel consumption, of course...
We rented a Ford C30 (30 feet) not very young (almost 100,000 miles on the clock) but we had no technical problems during the 4700 km covered!
And otherwise, we loved this road-trip which took us from SFO to Death Valley, then Zion, Lake Powell (magnificent!) and Antelope Canyon (fabulous!), then Monument Valley (mythical), Arches, The Grand Canyon of Colorado of course, and back by the wonderful Highway 1 along the Pacific Coast, all in 18 days, it was busy but we made it! [...]

Location camping-car c 28

(Translated by Google) Superb experience, I recommend it super very nice and helpful service I recommend!

Functional motorhome but average condition and deplorable Cruise America San Francisco customer service

(Translated by Google) Stay well spent (no tech pb with the CC) but deplorable welcome and care: unfriendly staff, 5 minutes to go around and basically "screw yourselves", HS battery (which I luckily noticed before leave and they have changed), borderline interior condition (disgusting shower and broken curtain)...

Good overall experience

(Translated by Google) Communication was easy!
Compliant motorhome with a good technical hotline if concern!
The drop off could have been better

Quite messy at the start which was stressful at the start of the holidays

(Translated by Google) Unfriendly reception at the San Francisco branch
The reservation was not in the right name, despite an alert email sent on this subject
The number of people (8) was not mentioned on the reservation (yet an email alert on this subject was sent but not taken into account, which posed a problem for the transfer (shuttle too small) to San francisco
I had to claim the exchange voucher from the advisor and despite my email, I only received it on the day the motorhome was handed over (at 5 a.m.), which posed a problem for the impression
No wifi in the San Francisco branch
Quality motorhome, clean and in good condition
Very nice welcome from the staff in Las Vegas [...]