An American romance
Overall very satisfied
(Translated by Google) The positives: The whole trip went well, all the hotels were well booked and our book was waiting for us when we arrived at our 1st hotel. We were also very surprised to see that GPS was offered to us.
The hiccups: We had to ask to change rooms in Los Angeles because the reserved room had 2 single beds instead of a double bed / the hotel rates paid at Authentik USA do not include local taxes and service charges hotel parking, so I have to pay 500.00 CHF more than the base price indicated / Authentik USA does not take care of plane tickets but, being a travel agency, it would have been nice to mention to us that if we did stopover in Canada with one of our flights, an ETA was required (since 2016) even for a short stopover.
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Mixed!
(Translated by Google) Quality of hotels nothing to complain about we were well received and the situation was perfect. Disappointed about the routes, we wanted to do route 66, the pacific 1 .. the routes of the Roadbook were not good at all ... so luckily we had the GPS we made our own routes! But it's a shame to be able to plan your own road trip to pay for a service that is not done! This is the only disappointment if not the hotels, the discovery of America Was great! [...]
(Translated by Google) Great professionalism of our advisor!