Car rental
July trips west USA
(Translated by Google) The Advisor suggested that we change the range for better comfort at a very reasonable price. This was a very good idea considering the distance covered.
Everything perfect.
The car was very pleasant to drive.
According to our request
(Translated by Google) comfortable car
bof
(Translated by Google) very welcoming until we got to the subject of insurance, but as soon as we refused additional insurance (and yet they insisted very heavily!) they dispatched us. we didn't want options such as a full tank of gas or anything else so we didn't put our initials anywhere other than the bottom of the contract but still they charged us a full tank of gas over $60 as we returned the car with a full tank!
on the other hand, the system of choosing your car from the cars available in the car park in the chosen category is very nice.
and thank you to our authentik advisor for helping us in the communication with dollar
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A person's question
(Translated by Google) The worst: we try to give you expensive and not necessarily necessary options, by putting a little pressure on you!
The plus: you sometimes come across THE right person to return the keys (on the whole the staff is smiling and friendly, even if you refuse the options on which they are commissioned)
Very good contact. 1st vehicle with deflated wheel, replaced immediately with upgrade
TOP !
(Translated by Google) Very nice car, almost new (Chevrolet Tahoe). Nice team. Pay VERY attention to the additional costs that will be systematically applied to you when picking up the car. If you have taken out insurance when booking, do not take anything else...
A free DOLLAR shuttle awaits you at the airport and takes you directly to the rental base. Same for the return
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Not everything is understood
(Translated by Google) We had to take out "all risk" insurance which covers all breakdown costs.
return on rental
(Translated by Google) speed supported
on the other hand - we rented a motorhome, then a car, all with Authentik - the must is for the car to be available from the motorhome rental company in order to avoid transport by taxi and a transfer which takes time - continuity of service to be developed
Very good services, very good reception
Good advice
(Translated by Google) Very good advice from Marion Thésé on the choice of vehicle for our road trip.
Very good satisfaction
Good experience
(Translated by Google) Very good experience. We left for 3 weeks on the roads of the American West with a GMC TERRAIN. No problem encountered and AUTHENTIK USA is very easily reachable.
Welcome
(Translated by Google) Very comfortable car but the rental company insisted on selling us additional services
The contact and the exchange were painful
Hyundai Santa Fe runs in place of a Jeep Grand Cherokee
(Translated by Google) The Alamo in San Francisco didn't have a Jeep Grand Cherokee and gave me a short Hyundai Santa Fe. This vehicle corresponds to the Hyundai Tucson in France and less spacious than a Jeep Grand Cherokee
Perfect
(Translated by Google) Excellent value for money, unlimited mileage and very present assistance: we are fully satisfied with this rental.
satisfied
(Translated by Google) The vehicle was new and efficient, too bad it had not been cleaned before we took possession of it.
The choice of vehicle is not entirely consistent with the range previously chosen when booking.
(Problem of trunk compared to the size of the luggage)
Car rental
(Translated by Google) The dollar renter is always trying to sell services that we don't need. I understood that I only had the minimum warranty service with deductible, while I had opted for a slightly higher warranty with a 0 dollar deductible.
I would like AUTHENTIK to inquire in detail on this point for my case, and "recall" the rental company as a result.
Taking the vehicle was done in "great relaxation" without any explanation on the operation of the vehicle with automatic clutch, nor various buttons including the "cruise control". the car made available to us was, however, upgraded for the same price. (a medium Chevrolet instead of a small Kia.)
The welcome was good and the staff friendly. The return went very well, staff also very friendly, giving us the best explanations for paying the fine and going through "Toll checking", to avoid any surcharge.
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Very good value for money
California Roadtrip Car Rental
(Translated by Google) Super welcome, a perfect car without incident. Everything went very well :)
Good car, roomy enough for six + luggage..Dodge mini van.. Some small issues with pick up
Top
(Translated by Google) The compacts in the USA are equal to our normal cars in Europe! She was perfect!
Impeccable service at the Airport Dollar
(Translated by Google) Procedures to collect and return the vehicle very efficient and very fast.
Very pleasant staff.
Incredible thing: we physically choose the vehicle ourselves in the category!
Beware of renters
(Translated by Google) Be careful not to let anything pass you by.
Call Authentik if in doubt
"fingers in the nose"
(Translated by Google) no worries, easy, problem-free, no surprises and above all a good deal on budget
Efficient!
(Translated by Google) Car in very good condition and reliable!
American West road trip 2019
CAR RENTAL
(Translated by Google) Apart from the vehicle model (Nissan, old model) which did not correspond to that offered on the site (Hyundai Accent), we are generally satisfied with the service.
Good service overall
(Translated by Google) An option was imposed on us without asking our agreement. Good vehicle. Good service, easy to pick up the vehicle and also to return it.
Hassle-free car rental at a good price
(Translated by Google) After looking for the best rate, it was via Authentik USA that we finally booked our car for the 10 days spent in Florida.
It was the Dollars agency that we had. And nothing to complain about. Once there, quick removal of the vehicle, and very easy delivery there too. At the limit, the only small downside that we could issue is the limited choice of vehicle once there, but honestly that was not our primary criterion. Very satisfied.
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