RV rental

Travel reviews

4.3 / 5 according to 608 reviews
31%
31 %
37%
37 %
19%
19 %
9%
9 %
3%
3 %

Mostly good

Anonymous Wednesday August 28, 2024

Some small issues with the RV including a faulty fridge and no cleaning materials included but other than that fine

bad service and ugly RV

Martin Cattaneo Thursday July 11, 2024

It wasn't clean and didn't have all the minimum things they needed to provide you. For a 30ft RV, it wasn't all that good either. Also, the people there weren't nice.

10 day west coast RV trip

Kristen Nelson Wednesday June 21, 2023

Very happy with our rental experience with El Monte! Picked up and dropped off in different locations which helped us see more than we ever imagined. The RV was perfect, no issues and was big enough for our family to enjoy/relax. The process of picking up/returning was extremely smooth and quick! [...]

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Authentik organisation of RV tour through Utah

Jeremy Tracy Thursday October 13, 2022

Authentik's Daphné Gagnon organised an outstanding tour for three RVs of old friends touring around Nevada, Utah and Arizona. Daphné could not have been more helpful in keeping us updated with any changes and the sites she chose were outstanding and met our needs very well. I would certainly [...]

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Small RV for a long road trip

Franck Poizat Saturday August 31, 2019

I past 3 weeks with a Jucy RV in western USA. That car is convenient thanks to its optimised size ! We was 3 persons, I guess it is possible at 4 but including 2 kids. The limit was place for our personal luggages. Ready for a new experience with its little RV’s !

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Wonderful road trip

Anonymous Sunday August 18, 2019

Everything with good in our road trip. We would do it the same way if we come again.

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Marine Grangier Sunday October 27, 2024

(Translated by Google) Vehicle rented in October to visit the American West, Maverick model. It had over 350,000 miles on the odometer and it showed. The steering wheel had a lot of play and the cruise control wasn't working. It was not pleasant to drive. First problem on the second day of the rental [...]

Reduced equipment

Thierry Michaud Sunday October 13, 2024

(Translated by Google) 2 sets of cutlery for 2 people when there were 3 of us!!!
You need to make an appointment the day before to pick up the truck, but we were forgotten. Useless GPS because it wasn't updated.

Ornella Tessier Wednesday October 9, 2024

(Translated by Google) Good value for money. A very nice week in the RV, with the necessary minimum comfort. We had requested a large RV because we were 2 couples, the space was satisfactory but there was only one "real" bed, which didn’t bother us that the other bed was high up and low ceiling (it's [...]

Mallaury Monday October 7, 2024

(Translated by Google) We rented a Kuga campervan for 22 days from Los Angeles. We were very disappointed. We endured a very unpleasant smell because the water drainage had not been done. We were surprised to discover that after 7 meals (max 3.5 hours of total cooking) there was no more propane. [...]

Sonia Laine Tuesday October 1, 2024

(Translated by Google) The vehicle was amazing, all comfort, expandable bedroom and living room, a real studio. Very easy to drive, fully equipped and automatic.

Joel Querellou Thursday September 26, 2024

(Translated by Google) The equipment provided and the new complementary kits purchased are of good quality, functional, and robust.

Putting all the dishware and bedding kits in bins intended for donations to associations is an excellent idea.

The missing star in the [...]

Super campervan

Sébastien Neveu Tuesday September 24, 2024

(Translated by Google) The RV is spacious and well-equipped. There are some damages to the refrigerator (broken door handle) and the upper bed safety net (hook torn off). El Monte is great. They are welcoming and without unpleasant surprises.

Anonymous Sunday September 22, 2024

(Translated by Google) We rented a 25ft RV for 14 days.
Overall, the trip went well. The vehicle is spacious, properly equipped, with sufficient storage.
However, we also encountered some problems with the vehicle during our stay:
- Cleaning was done summarily -> toilets and [...]

"far from the camper we hoped for"

Anonymous Thursday September 19, 2024

(Translated by Google)

Aline Favre-bulle Tuesday September 10, 2024

(Translated by Google) On July 12, 2024, we went to the Cruise America dealership in Tampa, Florida, where we had rented a C25 motorhome (which, by the way, did not look like a Cruise America dealership!). We arrived a bit early (at 11 am instead of 12 pm), no problem there. The lady on site told us that [...]

Celine Peronne Friday September 6, 2024

(Translated by Google) 4th RV experience on the American continent, I strongly advise against this company which seemed okay at first. We were honest upon our return in saying that there was a pressure issue with one of the tires (we had it inflated during the trip), pressure that was already lower [...]

Olivier Manceau Tuesday September 3, 2024

(Translated by Google) Driving a 9.20 m long and 3 m wide "truck" is an experience in itself! Everything is designed for the RV in the USA, another way to travel where you are close to nature, very original!!! The company is professional, offers options (e.g., camping chairs for 45 euros, we took them [...]

Loïc De la guerrande Saturday August 31, 2024

(Translated by Google) Camper van as described, easy handling. Available hotline. Easy return.

Cedric Favre-lorraine Wednesday August 28, 2024

(Translated by Google) We rented a motorhome through Authentik.
But the Authentik service goes far beyond that!
The guide with suggested itineraries and places to visit is very well made. It was more helpful for organizing and experiencing our trip than the tourist guidebook we had [...]

Alexis Wolber Monday August 26, 2024

(Translated by Google) Everything was great, we just lacked a bit of information about the vehicle at the time of booking (size of the trunks, dimensions of the bench beds (a bit tight for teenagers, ideal for young children)! But the rest was impeccable!

Functional motorhome, but...

Cécile Lefebvre Tuesday August 20, 2024

(Translated by Google) We enjoyed renting the Cruise America C30 motorhome. Functional, no breakdowns. However, our opinion remains mixed. The price is quite high for an older model (over 175,000 km on the clock), with a somewhat outdated interior, damaged accessories not replaced, and sheets [...]

Vehicle taken in Tampa FL and returned to Seattle traveled 10,600 km

Bernard Bilat Sunday August 18, 2024

(Translated by Google) We took possession of the vehicle at 12 pm, filled out the paperwork while waiting for them to finish dusting and washing the windows; actually, if they had done nothing, it would have been the same. Since I had already rented from Apollo and El Monte RV, they gave me the keys and [...]

Anonymous Sunday August 18, 2024

(Translated by Google) Very long support (2 hours wait), need to take out additional insurance due to excessive deductible (€2500 per event, responsible or not), basic quality campervan, borderline cleanliness upon key handover, and assistance (following a grey water leak) unable to offer a solution adapted to the needs.

Anonymous Tuesday August 13, 2024

(Translated by Google) - waited more than 3 hours to collect the camper and had highlighted our name, so had to return to reception
- dirty camper
- many defective things: broken socket, drawer that doesn't close, broken curtains, broken lamp, table that broke after some time (we had [...]

Good company, trustworthy

Laurence Berger Tuesday August 6, 2024

(Translated by Google) Recent, well-maintained vehicles

Caroline Rougane Tuesday August 6, 2024

(Translated by Google) The C25 motorhome was perfectly suitable for 2 adults and 2 big teenagers. Everything worked well inside. Lots of storage. Reasonable consumption. Comfortable.
Los Angeles agency: unfriendly and arrogant staff, slow and poorly done work.
San Francisco agency: great.

Philippe Girard Tuesday August 6, 2024

(Translated by Google) Hello everyone!
First experience in the USA and a reliable partner for a road trip is CRUISE AMERICA.
Robust, reliable, and without any concern on our part, the C25 devoured the 3500 km of the road trip wonderfully.
I highly recommend it!
Attention to future users!!

Aurelie Belfakhet Monday August 5, 2024

(Translated by Google) We rented from the Las Vegas site and returned it in Denver. Everything was smooth and quick. The vehicle was very good. We had a great vacation.

Luc Dufour Monday August 5, 2024

(Translated by Google) We had a good car - while different from the one reserved - clean and in good condition. Unfortunately, the "on-boarding" was too quick and incomplete, so we had to figure out ourselves how things worked. We also had issues with keys that broke - once we were able to replace one [...]

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