RV rental
Friendly staff but problem with insurance
(Translated by Google) the staff was welcoming, the rented equipment was not available and they gave us an awning in return for free.
On the other hand, there is a problem with the insurance, the connection between the payment of the agency to the camper van meant that we could have left without insurance if we had not spoken English and understood what our interlocutor was telling us because he was asking us to confirm that we had chosen not to be insured; this point is very important to understand for Authentik because it represents a risk for the uninformed tourist. For us we were reimbursed by Authentik and repaid on the spot to Camper Van insurance but it took time and did not look professional on such an important point.
Very fast and simple return procedure. This dissatisfied comment is not for the camper van agency but for the camper van rental procedure, very important to note because camper van was very pleasant and professional.
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Impeccable
(Translated by Google) Rental of a motorhome by Authentik America. Price well placed compared to what we could find and very appreciable service. Very responsive and pleasant to answer questions by email. And in French ! Flawless !
The tourist guide downloaded before the trip was very useful to us. Clear and reliable information for a super successful 3-week road trip in the American West. Thank you Authentic America
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Simplicity and total disconnection!
(Translated by Google) We traveled Utah for two weeks at 2 (couple) in the super C19 thanks to Authentik USA and to put it simply, we already miss life in RV! Everything was very simple thanks to the various exchanges with the Authentik teams upstream and the teams on site. Picking up and handing over the vehicle was very quick and easy, the motorhome was perfect, spacious and very well fitted out, the bed was also super comfortable to our surprise. Thank you to the Authentik teams for their availability and their valuable advice! [...]
Authentic USA at the top and zero points for Cruise america
(Translated by Google) Always a quality service and adapted answers for AuthentikUSA
Last time I used a Cruise America rental: supposed RVs for 4 adults and 3 children but are actually suitable for 4 (ill-suited living and storage spaces, no sides of tanks that are too small, for example).
Visit the National Parks of the American West
(Translated by Google) A wonderful experience, this visit to the national parks of the American West with a Winnabago Solis class B. The vehicle provided by Roadbear was in perfect condition, recent model, hyper functional and very comfortable for two people. The assistance provided by Authentik USA and in particular by Mad Gasparik was impeccable throughout the reservation process.
The explanations provided by Roadbear on the use of the vehicle when taking possession would, however, benefit from being much more explicit and complete. Being most of the time neophytes to the RV world, tenants would thus avoid unnecessary stress during the first days of use. Fortunately, Youtube often provides answers to our questions, when internet is available...
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The mountain
(Translated by Google) Very good Service
Road trip familial à Yellowstone
(Translated by Google) The motorhome is a great way to discover the beauties of Yellowstone and Grand Teton parks.
On the other hand, you have to do it in advance (3 months minimum) to reserve the 'campgrounds' to make sure you have space, especially for large vehicles (> 30 feet).
No 'full hookup' (elec / water) on site but possibilities of filling up with drinking water and emptying waste water at the entrances to the campgrounds.
Count 30 to 40€ / night.
Possibility of making a fire at dedicated locations; logs available at reception ($10/pack) otherwise collection possible in the surrounding area.
The nights are cold, so plan ahead. Heating on batteries = 2h max.
Be careful to store everything that can attract bears in the dedicated boxes.
No showers in Madison but toilets and washing up point.
Hot showers included at Grant and Canyon
Generators OK from 8am to 8pm.
Please note that no sheets/blankets/pillows/towels are included in the price of Authentik / Cruise America. You have to add $75/person! We got it for $300 for the 4 of us.
Ditto for the kitchen kit. You have to add $125!
We were 2 blocks away at Family Dollar and paid $30 for the same thing.
Frankly it's a bit abused to charge such prices...
Do not take the 'refill propane' pack at $39, it costs 3x more than if you go to an approved station yourself.
Count $3.5 / hour for the use of the generator.
On the other hand, I recommend taking the zero damage plan for $15/day. It allows you to have peace of mind, especially with this type of vehicle. You should know that the slightest damage will cost you $2000 deductible... Be aware that Visa insurance does not include CC loc if you are wondering (I checked ;-))
I recommend downloading the 'ioverlander' app which is a real mine of useful information.
Have a good road trip!
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Good for short trip but not too long
(Translated by Google) It was our first camper experience. We found 10 nights was too long for this size of camper with no A/C.
Mattress was also very thin and hard.
Super camping car
(Translated by Google) All comfort, very recent vehicle. Equipment provided at the top.
Some additional explanations at the delivery of the vehicle would be necessary (operation of the generator / air conditioning / water in the 2 cases, namely connected in camping and in autonomy without services
Very responsive on the phone when you encounter a problem
Road Trip in Camper Van in Utah and Nevada
(Translated by Google) Although a bit dated, the camper van Maverick is robust. It drives very easily. We slept very well in a comfortable and spacious sleeping area.
Las Vegas-Denver
(Translated by Google) Very good, clean
2 hiccups,
Mention that el monte Denver is very far from the airport and downtown.
In the road book it would be good to mention the time change. Time zone would make travel management easier.
Otherwise great trip
To redo
Thanks
3 week RV rental for 5 people
(Translated by Google) Very nice experience. The motorhome was a little old but very well equipped and very clean. A video presentation in English before handing over the keys. It would deserve to do it in French because it is not easy when it comes to a first grip. that said, when checking in, the person took the time to explain everything to us.
The RV is really a good compromise, especially since the USA allows easy parking, emptying, they have the appropriate structures. On the other hand, I do not recommend it in cities like SF or LA, it is better to leave it to take a car because it is not easy to get around town.
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Very convenient
(Translated by Google) Makes eating easy. All the campsites have tables and benches, it's very pleasant.
The RVs are not state-of-the-art, the air conditioning was not usable while sleeping because it was much too noisy, a pb suffered only in Las Vegas.
No worries even on a long model like the C30, very easy to drive.
At the top everything is well organized
(Translated by Google) San Francisco branch 57 km away, the cheapest and most practical RER type transport, but a little less than 1km between the stop and the branch with your suitcases!
Cruise America - C30
(Translated by Google) We had a new vehicle in immaculate condition. No problems during our road trip except for a minor problem with the refrigerator, which was quickly resolved with the assistance number. The handling of the @Las Vegas vehicle is however very quick and you must have prepared your questions beforehand. It was our first experience in a motorhome and we must admit that it was good due in particular to the ease of use of the equipment of the RV (model C30). It should be noted, however, that Cruise America being the cheapest rental company, this certainly results in technical choices at the level of the vehicles of which it is necessary to be aware: the essential air conditioning @Moab/lake Powell, is very noisy and makes it very difficult to use hot nights (difficult nights due to the very high temperature even during the night). The waste water pipes are relatively low compared to the vehicles of other rental companies, which results in some campsites in some difficulties for emptying (you have to lift the pipe)… but we are getting there.
So for beginners, Cruise America remains an excellent choice. A seasoned motorhome owner could consider El Monte or another Road Bear with newer vehicles, better equipped and with additional features...but at a higher price. Maybe to think about for a 3 week road trip.
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Long very long....
(Translated by Google) Very long wait to recover the motorhome. No information from them for booking a pick-up time.
Dilapidated motorhome: screws on the dummy doors that unscrew, leaking shower head, engine light still on, no glass plate on the gas hobs, lack of shelves in the fridge, lock on the side trunk of the motorhome that did not work not...
Hold on our deposit not explained to date...
No wedges in the motorhome to level the motorhome
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The road trip starts now
Perfect
(Translated by Google) Everything went very well from the reservation to the return of the vehicle.
I highly recommend
Good performance despite the old age of the vehicle
(Translated by Google) We had a 14 year old van with 340,000 miles on the clock, that's over 500,000 km! The engine worked wonderfully, however the equipment is reduced to its bare minimum... We called on the after-sales service to change the table leg which broke on the 2nd day... very responsive in dealing with our problem!
Low-end motorhome, a bit old and basic and blah beds
Motorhome not complete
(Translated by Google) The motorhome was not complete, the waterproof roof was missing for the enlargement of the room, so in case of rain it was necessary to tidy up the room (realistically three times during the stay in Yosemite and Lake Powell). Problems with the black water indicators, indicator permanently blocked at max. On the other hand, very spacious motorhome and good explanation when handing over the motorhome. [...]
Successful road trip.
(Translated by Google) A good quality motorhome but a few flaws: the water pump was faulty, forcing us to find solutions, problems with opening trunks. Otherwise it met our expectations. Easy pick-up and return. Motorhome for 6 if teenagers. Not for 7.
Great experience, to repeat
(Translated by Google) Great, but you have to remember to book in advance in popular places. Some campsites are booked in a day 6 months in advance. But otherwise America is designed for RVs so no worries about parking etc (namely we weren't in the big city centers). Only downside is the price. It's expensive and the RV consumes a lot.
Very satisfied!
(Translated by Google) Great address to rent a van on the US east coast. Reservation made from France without worries. Recovery of the van in Jersey City, accessible from Manhattan via the "Path" metro, then 10 min on foot. Very nice staff. Ford transit Big Sur comfortable, with the roof tent it goes very well with two teenagers! To do again..
A pleasant family stay
(Translated by Google) 15-day stay with the family, 2 adults and 3 children between 8 and 14. Very practical motorhome, however, the kits lacked pillowcases and mugs as well as a broom. Towels were limed. Otherwise motorhome easy to handle. On mountain roads (Yosemite) be careful a little less maneuverable.
Great contact with Authentika, very easy to reach them!
Perfect
First time
(Translated by Google) If you are well organized and plan your Campground reservations in advance, the motorhome solution is perfect for discovering the American West.
A very nice family trip to the North West of the USA
(Translated by Google) A lovely welcome in Seattle where we picked up our van, an essential companion for 3 weeks across the North West of the United States. Olympic NP, crossing of Idaho, Grand Teton, Yellowstone and Glacier. A wonderful journey.
Disappointed with the service
(Translated by Google) Motorhome not ready at the time of the appointment, motorhome dilapidated and poorly equipped (160,000 miles) and very cold reception.
efficient
(Translated by Google) good agency, good motorhome