RV rental
vehicle in poor condition
Good
(Translated by Google) A few problems (seals that don't hold, fire extinguisher that falls...) but with the vip+ insurance everything is taken care of on arrival...
Nice experience
(Translated by Google) Our family of 5 (with 3 teenagers) traveled for 2 weeks with a motorhome (30 feet). The vehicle was not recent (more than 100,000 miles on the clock), some things no longer worked 100%, the journeys were very noisy but comfortable. We had enough storage space and the outside space/trunk was handy for storage.
Friendly but slow pickup at the Cruise America office in Denver. The drop off, on the other hand, was quick.
We had chosen the early bird option with pick-up at the hotel and return to the airport - which we highly recommend even if it is expensive.
For the organization of our trip: Pleasant and efficient contact with Authentik USA, which we recommend without hesitation.
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An RV that made for a great stay
(Translated by Google) Very good service, very recent RV. RAS
Very good service. Excellent VR and no issues.
(Translated by Google) The presentation of the RV was quick and left a lot of questions. The representative recommended that we use the generator most of the time while the battery and 110V are the main sources.
Additional costs for the use of the generator not included with the base price ($3.5/hour)
The RV was in good condition inside but rather damaged on the outside. Take care to write everything down before leaving.
Rental equipment was not ready in advance (chairs, dishes, sheets, kitchen, etc.). They had forgotten
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The motorhome was very old and worn (more than 200,000 miles) It was clean, no airco
(Translated by Google) The company is very welcoming, but the RV was very damaged and especially with temperatures of 48 ° the lack of airco is a concern for desert areas.
We waited nearly 2 hours in Los Angeles because we had to scan documents that could have been prepared at the hotel the day before, for example.
A great RV
(Translated by Google) Frankly, our RV was almost new, a 34 foot coachmen pursuit, with all the comforts.
Improvement points:
- there are no 2 berths above the driver, as in the photos
- the intro video is completely outdated. It no longer matches the RV model. I had to redo the website of coachmen to get the real manual (the one provided is not as good).
We had to buy elements that were missing: stove, carpet, elbow for black water, a small toolbox necessary, seals, water pipes ....
Missing a vacuum cleaner, a presentation of the circuit breaker...Etc
It lacks the tonnage and height instructions on the windshield, necessary throughout the trip.
Allow at least 150 dollars of gasoline per day, which is still a very, very big budget after 18 days of travel. To be specified perhaps, during the telephone exchanges.
But it remains a very good partner for sure...the welcome is of high quality, both on the way there and on the way back.
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A comfortable motorhome
(Translated by Google) The motorhome is comfortable and worked very well. However, the introduction was a little too fast with very few explanations for novices like us. The water supply pipe was punctured and we had to fix it ourselves.
Very well
(Translated by Google) Very comfortable van. Too bad we had to pay overtime for the return after 11am!
Great service and a great trip
(Translated by Google) I recommend Authentik USA without hesitation, we had flawless support and clear explanations throughout our preparation. Everything went as planned. Thank you for everything! The only downside concerns the vehicle; it's American-made (Ford) so don't expect very high quality in terms of engine, handling or finish. But no matter, he took us where we wanted, without a hitch! We will start the experience again as soon as possible. [...]
Great experience with RoadBear
(Translated by Google) We had rented a C29-31 for a fortnight and everything went perfectly. The vehicle was recent and in good condition (registered in the current year) and the company was very present throughout our stay to answer our questions about the use of the vehicle. Special mention to the staff of the Denver agency, all very friendly and really attentive to the customer. [...]
Difficult to access
(Translated by Google) Good reception of the RV very good explanation except that we paid for a coffee maker that we never had
And at the check out of the RV staff not very friendly and not at all helpful
We had a problem connecting with our phones to reach an uber and no one wanted to help us
Very little transport to access the rental company El Monté forced to take an Uber
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Service excellent
Fast and punctual
(Translated by Google) A slightly damaged vehicle, a quick explanation
Electrical outlet not working
Super
(Translated by Google) Almost new motorhome and very welcoming and friendly staff. The motorhome was very functional and comfortable.
Just wow!
(Translated by Google) Simple and easy takeover in Los Angeles. Our guide Pava is really a nice guy, he gives us good advice and takes the time to explain things to us. And hey! Suprise! He speaks French. You can't ask for anything better. Quick and easy return from the San Francisco side too. Efficient shuttle service both in LA and SF. Don't forget to check in in advance to benefit from the service. (A little reminder from the agency side would be welcome.) [...]
Nice experience
(Translated by Google) The van is pleasant and well equipped, it allowed us to make a great roadtrip. But for the price, we wished all the gear had been checked before we left. The sheets / duvets were moderately clean, full of hair and dust, we had to shake them before use. The utensils are numerous (sometimes too many, like 3 times the same model of saucepan of different sizes but only one frying pan) but do not always work (out of order lamp, out of order gas lighter, mosquito net zip, etc.).
Roadbear takes the time to show us all the features of the van, but our level of English did not allow us to understand all the subtleties. It would have been easier for us to provide us with a technical sheet or video demo available online in French.
Van to adapt if you have children who do not yet sleep without barriers.
I recommend this rental company.
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New RV but poorly equipped
(Translated by Google) Very nice RV, but it does not come with any equipment, so you have to plan a stop at walmart to buy the minimum (tablecloth, oven mitt, camping mat...) The equipment included in the ''kitchen kit' ' that it is possible to rent with the RV is of very poor quality. Camping chairs are also for rent for $12 each but are probably worth $5.
The joy of traveling by van
(Translated by Google) A great rental experience! The Escape Campervans team is very pleasant and responsive in the event of a problem. Our fridge broke down, and the assistance quickly found a solution to help us out. The van was ideal for a road trip, with everything needed.
Good condition, serious rent
(Translated by Google) We have a minivan, this is the second time we have called on Authentik for our road trips and the follow-up is very good and serious.
Perfect
(Translated by Google) We chose to travel independently and do our road trip ourselves. Autentik was there to advise us (perfect phone appointment, on time and good advice). Our van rental service provider (escapcampervan) met our expectations. The van was certainly old but worked perfectly. He was clean.
Taking and returning the vehicle to different places is done without worries
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RV: very well received by El Monte, good explanations for the RV
(Translated by Google) on the rodbook, the address of the Walmart indicated (Imperial Hwy in Norwalk) is no longer valid, the supermarket no longer exists
a great experience this family RV roadtrip, unforgettable
Road trip USA
(Translated by Google) We were 4 adults (2 couples) we rented the C25 motorhome for 3 weeks, enough for 4. We slept well and there is a lot of storage so great for storing suitcases.
We had a few small problems but Cruz America reimbursed us for the cost of damages without worries. The refund of the deposit was also quick, which is rare in the United States...
Quick and easy reception
(Translated by Google) Be careful far from hotels with a nice taxi note to get there. Favor an Uber, much cheaper and faster, that's what we did on the way back to go from the agency to the airport
very happy with service included ;-)
(Translated by Google) The support offered by Authentik USA was very good. Our questions did not go unanswered and we were able to benefit from excellent feedback on our rental choice. The follow-up was very clear and there were no surprises in terms of the price or the reservation and the transmission of our information to Cruise America!
service at the top! Thanks again to them.
The motorhome was also very well prepared: clean, winter tires, and very comfortable! the JOA catalog has also served us well. The two little things that can be improved are: cleaning the air conditioning filters (very dusty and on the first start-up...a lot of things have stolen in the camper van), and changing the pans and cooking stove (many scratches on the bottom of the Téfal coating).
We will gladly advise Authentik USA and Cruise America!
Looking forward to the next holidays :-)
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Nice trip
(Translated by Google) We enjoyed our trip very much but we will no longer be renting RVs…too big for us! Great service from Authentik.
Almost perfect
(Translated by Google) The start-up briefing was very light...hot water operation, switch...a little notice in the vehicle would be a real plus (I had a guide that had nothing to do with this model, and the pdf downloaded from agency was incomplete pity otherwise a great vehicle
Our vehicle the C30 7 people
(Translated by Google) Spacious and functional, it was given to us a little dirty and the fuel tank at 1/3 of its capacity. We had to buy plates, cups and bowls, as well as a dish to use in the microwave, despite the option purchased of the kitchen kit which was incomplete. We also took the night linen kit option and there everything was there. We bought a Swiffer type broom with dry and wet wipes, much more practical than the broom provided. [...]
Mixed
(Translated by Google) We had an almost new C30. We were the first to use it according to the dealership in San Francisco. What seemed to be an advantage turned out to be a problem, indeed we had to "wipe the plasters off": the motorhome was winterized, the hot water valves closed, the generator did not work and a control card water heater quickly broke down. We had chosen to take the "kitchen" kit but they forgot to provide us with plates and mugs. At the return Cruise America made a gesture of goodwill to compensate for our concerns. [...]
Rock climbing road trip
(Translated by Google) perfect with friends (3) for the rental of a C25, time to get used to driving and it's perfect!!
Well-appointed motorhome, you just have to manage water resources when you are not on a traditional campsite, which was the case for us on our road trip to Indian Creek.
