RV rental
Cruise america
(Translated by Google) The motorhome was very interesting, however the preparation was not done properly.
Water leak in the shower, sewage pipe cut in half, problem with the water heater, all of this could have been avoided if a good overhaul had been done before taking charge.
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Nevertheless I emphasize that the maintenance service during our return trip from Cruse America was there but we lost a good day and changed our itinerary.
The motorhome itself was clean without any problem and of good quality. I just want to deplore the lack of follow-up from the teams regarding the preparation and technical follow-up of the vehicles.
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Top notch hospitality and service
(Translated by Google) Both in terms of the reception, the demonstration, the motorhome and the Check out, everything went very well in an atmosphere of absolute trust. It was perfect!! Thank you very much, we recommend 100% and Authentik USA was able to respond to all our questions and queries in a very short time.
California from December 20 to 29, 2021
(Translated by Google) Above all, do not rent a vehicle through travelers autobarns, the company is not serious at all. Our trip was completely ruined and cost us a fortune in hotels and restaurants. I do not recommend at all.
Everything went as planned - no bad surprises
(Translated by Google) The C28 type RV is very comfortable and easy to handle. He allowed us to do our road trip on the Pacific coast of Oregon in November as a family (4 adults and 3 young children). We recommend Oregon State Parks for an evening stop.
Very good service and excellent hospitality. Very responsive hotline
no problem
(Translated by Google) No problems to report with the rental company roadbear and Authentik USA. All questions prior to the trip have been answered.
Motorhome in very good condition and cheap but beware
(Translated by Google) All in all, great experience: brand new motorhome, great equipment, very friendly staff, etc. but ... for a glass breakage that was not our responsibility, they made us pay $350 in fees ... I find that really expensive for damage that is repaired free of charge in France with any insurance.
Perfect family road trip
(Translated by Google) The authentic company adapted very well to our request, and urgently too.
The motorhome was perfect for the 4 of us.
Motorhome well equipped - just check everything before departure
(Translated by Google) Our water heater was not working and the heating was malfunctioning.
The support was not very efficient. After checking what we had already checked, their message was to find an RV repair. They gave us a few numbers but some were unavailable and others never called back.
Advice: check everything before leaving the rental company with the RV!
mixed opinion
(Translated by Google) Overall, we are satisfied with our experience in the motorhome but we remain disappointed all the same because our water heater never worked and showering us (and our child) in cold water was not pleasant. For the price paid, we expected seamless service.
Incredible experience
(Translated by Google) For our first motorhome roadtrip, we simply loved it. 45 days in a C19 (2 adults and a 6 year old child) was perfect. The Cruise America team was very friendly from start to finish. We recommend without hesitation.
Very good and new vehicles!
Very recent and very well equipped RV
A very recent and functional vehicle
Very nice experience authentic usa is very professional
Very nice experience
(Translated by Google) Everything went well with Cruise America.
The motorhome was very functional and the bedding comfortable.
All that was missing was the corkscrew for everything to be perfect.
Sheets are a bit tarnished and yellowed but clean.
The motorhome must be emptied before handing over, otherwise you will pay a penalty.
It may be useful to pre-book campsites that are still very functional in the United States.
In case of late arrival, the pitch number is noted at reception.
It makes travel easy.
Be careful to plan a good food budget which is expensive if you eat a balanced diet.
For death valley some places are not accessible by motorhome. It's not very serious because there are already a lot of things to do and see... Our most beautiful adventure.
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As expected, but Ccar could be cleaner.
Very kind
Perfect motorhome for a small family with 1-2 children
(Translated by Google) - Overall good service, a bit slow and complicated reception in San Francisco
- Great motorhome, but unfortunately some damage from previous user(s) was still present (broken bench)
- The previous rental company had also not filled up the gas and propane correctly, but of course we were able to return the vehicle with the same values
- The delivery in Los Angeles was done very quickly and without a hitch! We really appreciated the shuttle to the airport (with baby seats included!)
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Escapevans
(Translated by Google) Everything went very well from the handling of the vehicle to the delivery...
Very clean, functional vehicle and very affordable price
We were able to access all the campsites
Nothing to say
Very good trip
Very good except equipment
(Translated by Google) We are delighted with our rental, the recovery as the return of the vehicle went very well, no waiting. No French correspondent, that's a shame, especially at the start. The kitchen kit is too minimalist it deserves at least a pan and a shovel to pick up the dirt.
Perfect
(Translated by Google) Superb trip. First time in a motorhome and I am conquered. It's super handy with the kids! We had planned 3 weeks in the American West, we traveled 4400km, visited 6 national parks and then enjoyed the beaches of the Pacific. I booked everything myself but inspired by the tours offered by Authentik. No problems with the motorhome and the rental company (quick and clear pick-up, quick and hassle-free motorhome delivery) [...]
Authentik YES - Cruise America NO
(Translated by Google) We have been very satisfied with the relationship with Authentik. Quality advice. Very courteous and cordial staff
Superb experience
Efficient service and vehicle above our expectations.
(Translated by Google) Good service with Authentik and our advisor in Montreal who informed us well about the process and the choices to be made.
Great experience
A very good experience
(Translated by Google) Very good service from Authentika and Cruise America - the rates are competitive but the campsites can be a bit old (4 years and 200MKm for us) - they remain very functional and pleasant but small inconveniences are possible
Nothing bad in our case and overall a very good first experience in a motorhome!
3 weeks of motorhome with a baby...
(Translated by Google) A very nice experience but not easy every day... Our little one was perhaps a little small for this kind of trip (2500 miles in 3 weeks...)
Otherwise, the motorhome option is very expensive because the rental is very expensive but you have to take into account the price of gasoline which has taken the lift for a few years and the price of camping places which are sometimes just abused...
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10 Day RV Rental from San Francisco to Las Vegas
(Translated by Google) An amazing experience! New vehicle, superb service from Authentik when booking and from the wholesaler. I advise everyone to use the services of Authentik and Apollo. Thanks again for everything.
A little constructive comment, when taking possession of the vehicle in San Francisco, I would have expected the advisor to explain to us in detail the operation of all the equipment (draining of gray water, filling of clean water, electrical connection, etc.). Most people who rent this type of vehicle have no experience. Other than that, everything was perfect!
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A good solution for traveling in the desert
(Translated by Google) The microwave stopped working in the middle of the trip... very difficult to do without when you want to avoid spending time in the kitchen.