Car rental
reasonable prices and a great vehicle
(Translated by Google) Unbeatable prices during this period when rentals are very expensive. We were upgraded at no additional cost. The guarantees offered by authentic usa are basic but sufficient. You should also know that the deposits applied by the rental agency are really very low (500 dollars).
Note that the dollar rental agency was VERY/TOO insistent in pushing us to take additional options, going so far as to claim that authentic usa had not included insurance in the price or that they did not know about this insurance and that in we had to pay an extra one. But that's not authentic usa's fault and it all worked out fine with no extra over the quote price.
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Successful rental
(Translated by Google) Excellent service from the rental company and the Authentik USA site. No complaints. We had an accident during the stay, we changed the vehicle without worry.
Good, but rental company closed when we arrived at lo
(Translated by Google) Our flight was late, we arrived late at the airport, I had to contact before our arrival to warn of the delay, we were guaranteed that someone will be there, until the arrival of the last flight, but it was not. We had to take a taxi back to the hotel and come back the next day to take the car.
The dollar company almost forced us to take another car in addition, we ended up paying more than $400 in addition.
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Perfect
(Translated by Google) I had doubts because the deal seemed really cheap to me, borderline suspicious.
No surprise, everything went as planned arrived in Las Vegas, picked up the fast car at Dollar Rent a car and returned without surprises as well.
It's a great deal and I thank Authentik USA!
Satisfied
(Translated by Google) We rented a car which was up to our expectations. Having had an accident the change of car was done easily. On the other hand, we forgot to return the key and when we wanted to return it to an agency in another city because we were on a road trip and we were blocked all night in the parking lot because the exits were closed. We were blocked from 1:00 a.m. to 6:00 a.m. Horrible . The police couldn't help us! It was really complicated to spend the night in the car.. we were never contacted by the rental company who could have told us that he was looking for the key. Otherwise everything was good but this is a big negative point [...]
Pro and very good vehicle
Completely satisfied!
(Translated by Google) First of all, thank you to Authentik for the friendliness and efficiency of its services when booking. The vehicle was picked up in Denver quickly. I was asked to choose my SUV between 5 vehicles. I took an almost new Toyota Rav 4. For 3 weeks, I traveled the American Northwest over nearly 4,500 km without any problem. The return was done easily and kindly. In short, I am completely satisfied! [...]
Fine
(Translated by Google) Good contact, quick reception of the car (no inventory) before reception.
Returned the same quickly, hoping not to have any unpleasant surprises and debits later (return of deposit, no additional costs)
Positive rental
Journey through the American West
(Translated by Google)
great 30-day road trip (with car and 40 days in total) in the American West, a loop from San Francisco! visit of all the possible national parks as well as the big cities (sequoia park, Brice canyon, grand canyon, death valley, las Vegas, San Diego, Los Angeles and so many others...) a great car that allowed us to do 7500 km in thirty days without having any worries, comfortable and pleasant!
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Very well.
(Translated by Google) One of the best prices on the market.
AUTHENTIK staff very available.
Thank you.
great performance
(Translated by Google) Thank you for your availability, your prices and your listening (in French) we will recommend you without any hesitation.
Very well
(Translated by Google) We did a Road Trip through California at the end of May, beginning of June 2022 and everything went very well.
We appreciated the customer service during the delivery of the vehicle, during a request for information by telephone and particularly the rapid return of the vehicle to the agency.
Small things to improve:
- We lacked Apple Carplay in the car.
- We failed to deactivate the alarm indicating that the driver's door is open. Which can be embarrassing while you're getting into the car.
The rest was perfect!
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Very satisfied with this rental.
(Translated by Google) Very good experience with this rental, modern car with very reasonable fuel consumption. Employee of the rental company very picky when taking charge.
Quick and efficient return.
Overbilling of a service provider DOLLAR
(Translated by Google) The service provider invoiced an additional day whereas, on the eve of the return, unable to reach them by telephone, I went directly to the office at the airport, their employee expressly specified to us that it was the full day that prevailed: in other words, we could very well return the vehicle with a few overtime hours as long as it was returned on the day stipulated in the contract.
In addition, their invoice mentions a service denominated FPO for an amount of $ 120 excluding taxes in the north of an explanation: we do not know what it is! I would add that we did not request ANY additional service when picking up the vehicle on May 4!!
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simple and efficient vehicle rental
Very practical car running very well but not modern
(Translated by Google) Car picked up in Salt Lake City, very administrative employee of the rental company.
The vehicle was very practical, a bit dated without the Android Auto function.
Very correct for 6 people.
instructions for debit cards
(Translated by Google) everything was perfect except the info about the declined debit cards
I received an email from dollar company, excerpt below:
Did you rent with a debit card? Any additional funds that may have been held for this transaction that are due back have been released now that your rental is complete. Please refer any questions you have regarding the availability of those funds to your banking institution. For additional information on our debit card policy, click here.
This excerpt proves that I could have rented with a debit card, contrary to the information contained in the email you sent me. I had to apply for a credit card from my bank which resulted in a charge for nothing.
Cordially,
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Good experience
(Translated by Google) We had opted for a small vehicle, then upgraded on the spot. Thanks to Ramy for his advice (local Dollar agent).
We had to wait a bit for the vehicle to be delivered to us, unfortunately we could not choose it. Small flat, the rear windows did not close properly and the vehicle was not perfectly clean.
Overall very satisfactory experience and we would not hesitate to re-rent with Authentik and Dollar.
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Very satisfied with the service of Authentik USA
(Translated by Google) Excellent satisfaction with the reservation service through Authentik USA.
Small problem: the address given for returning the vehicle to Los Angeles airport no longer exists... Thrifty have moved to Hertz.
Road trip USA 2022
(Translated by Google) Very good vehicle for a family with suitcases
Full option
Very good comfortable cruiser
Very happy, I recommend aunthentik usa without hesitation
(Translated by Google) Delighted to have rented our car with authentik usa, we will do it again without hesitation if the opportunity arises.
Decent service but surprises!
(Translated by Google) The assigned vehicle did not really correspond to the description made, it is necessary for luggage to think about understanding small luggage. So on arrival significant additional cost to have a vehicle where to put the luggage. $800 more! However, the vehicle is very well equipped.
Remember to update the return address on the documents. The address has changed, the premises are now closed.
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Very well
(Translated by Google) Everything went smoothly from start to finish.
Good support at the beginning with a good summary of the contract. Quick return to leave the car.
We appreciated that a full tank of gas was offered.
good car
(Translated by Google) Beware of the scam at the counter, the person tries to add services that we absolutely do not need. And get angry if we try to better understand the service
Very well
(Translated by Google) No particular worries for the rental. Everything went well !
good car
(Translated by Google) Good car but a little expensive in the end
Efficiency
Very well
(Translated by Google) Renting a car through DOLLAR. Everything went very well from pick up to drop off. Very quick recovery of the vehicle at San Francisco airport, we had a KIA SOUL which was recent and perfect for 2 weeks of Road Trip, the car was quite spacious and clean. Attention, the type of fuel is not specified as in France on the tank so remember to ask for it at the counter. We forgot to ask for it and had to call DOLLAR back to find out the type of fuel and they were responsive and easily reachable. Regarding the return also very fast, 5 minutes watch in hand. If we have to go back to the USA, we will go back to Authentik and Dollar. [...]
very well suited vehicle
Thifty = catastrophe
(Translated by Google) No one from no one and liars. Your questionnaire is good because I was going to contact you about it.
The gentleman who took care of our file (after a very long wait) threw my driver's license in the trash while manipulating papers which I wonder if it was not voluntary. He held me, straight in the eyes, then pretending to watch his surveillance video that he hadn't done it when I had seen him throw papers in a locked trash can (go figure out why.. .). Then he told me that he couldn't look inside because he didn't have the padlock... After yelling very loudly, his Manager came with the key for the trash can and miraculously found my driver's license !
He then made fun of me, laughing a lot!
Finally his colleague to try, for the second car which was taken care of by another person from our small group, to sell us additional insurance. In the panic of the disappearance of my license, I await the return of this person to know if they debited additional fees.
And finally, endless waiting to pick up the cars (2 hours in all!). All that to tell us that we were going to have a great car (actually just the one ordered and barely clean with a mirror that kept falling off) and the other not cleaned!
In short, a disaster .... The worst agency that I have been in contact with !!! And with dishonest staff...you have been warned...
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