Car rental
Access to the agency very easy. Very welcoming staff.
(Translated by Google) They did not insist following our refusal to take out additional insurance. The person at the reception very friendly and helpful. We had a Nissan Rogue in great condition. Return vehicle same no problem. Really nice. Vehicle rented via Authentik usa.
car rental
(Translated by Google) three good
Very good performance
(Translated by Google) The support was very fast without forcing, a pleasant person at the reception, and an even faster return!! Some doubts about this speed because no verification, but everything compliant just the planned withdrawal for return of the vehicle in another city, we are really very satisfied, authentik is really to be recommended, thank you
Overall satisfied but a few remarks
(Translated by Google) A little disappointed with the assigned vehicle (Hyundai Santa Fe) compared to the choice of order (Jeep Cherokee).
At the pick-up, I realized that the assistance included in the order only included mechanical breakdowns but not, for example, punctures. I had to take out additional insurance for $144 (for 16 days). This concept of assistance is different from the French concept which includes 100% of cases.
A problem with the key during the trip (battery to change) forcing me to go to a dealership (cost $10).
Other than that, happy with the value for money.
The return to Los Angles is very fast (we drop off the vehicle with its key and take the shuttle to the airport). But without any proof of restitution, hopefully I won't have a problem.
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Upgraded
(Translated by Google) We were lucky to get a more upscale car as they no longer had a compact model when we arrived.
Perfect
(Translated by Google) Simple, practical nothing to say I recommend 100%
Perfect
(Translated by Google) Vehicle very well equipped, very clean.
Superb car
(Translated by Google) I recommend authentik usa serious site affordable price rent a family vehicle Pacifica Chrysler arrives at the airport you have the choice between several vehicles, very nice experience to provide some costs for the delivery of the vehicle for us 250 dollars more.
It's not Authentik's fault
(Translated by Google) authentik has nothing to do with it, but Dollar should be avoided.
Upon arriving they refused the credit card with which I had reserved (which worked very well everywhere).
Dollar of course charged us an additional $133, I told the person at the counter that I didn't want it she told me that it was compulsory and that I had no choice if I wanted to have it. vehicle.
She also told me that she didn't want to give me the car I had reserved (a city car) and that I had to take an SUV for an extra $200 because I quote "you're going to have to fill up every hour, I would never drive a city car”. I managed to get the vehicle saying that I could not pay.
She was very mean and very aggressive with us.
I really don't recommend Dollar, or maybe we were unlucky.
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good advice agency
Very good responsiveness
(Translated by Google) Very good value for money, very responsive and competent after-sales service
Bravo Authantikusa
(Translated by Google) Thank you I recommend the accompaniment is bin and the price interesting
Excellent car
(Translated by Google) Hybrid Hunday Sienna. We were 6 with 6 luggage.
Comfortable. Easy to drive, sober.
Excellent performance.
Very large and comfortable
Impeccable service
(Translated by Google) Clarity of the services associated with vehicle rental (in particular insurance) and their pricing, which were fully in line with the proposal. Quick and precise answers to the questions asked.
Price competitiveness.
Very fast and efficient vehicle pick-up with an optional upgrade proposal for a favorable price.
Very good information before departure on driving rules in the USA and very useful travel guide with a selection of addresses for the main stages
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Long support
(Translated by Google) A little long wait to pick up the car at the counter, especially after a (very) long trip.
The car was not ready. But then they made us choose the model that suited us best in relation to our luggage etc... so rather helpful and always pleasant.
Simple booking process for an attractive price
(Translated by Google) Easy-to-fill order form, confirmation emails at each stage, in short, excellent support.
Service Authentik usa au top !
(Translated by Google) Very good follow-up and in line with my expectations, I highly recommend!
Very disappointing rental company.
(Translated by Google) Not used to posting opinions but there… very disappointed.
The rental company advised me to take an option relating to a full tank of gas, presenting it to me as the most economical option. This was to return the car empty of gas so that the rental company could fill it up - telling me that the rental company has very favorable prices on petrol. It seemed very surprising to me, but (stupidly) I accepted. While on vacation I did my research, and it was a very expensive option. I always recommend that you choose to return the vehicle with a full tank. I finally managed to return the car with a full tank and the rental company admitted to me that the option that had been sold to me was not at all economical but that the employees are salespeople and that is their job. to sell services (even if it means lying). I didn't appreciate it. In addition, the lessor refuses to make the inventory of fixtures of return in our presence - which presents a risk for the customer. Nothing can justify refusing a contradictory inventory.
It is also impossible to speak to a manager to report on his bad experience. I do not recommend.
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Perfect vehicle very good value for money
(Translated by Google) All insurance included, fuel and additional drivers also included
Nothing to say really the top
Well done Guys
No vehicle chosen
(Translated by Google) Chevrolet Malibu rental. I had a Nissan Almera (look for the error) so they do what they want. Not the best vehicle at all. Frankly disappointed. And in addition the guy from the rental service in San Francisco not nice.
Perfect
(Translated by Google) Very good organization! Everything went very well! I recommend
Very well
(Translated by Google) Rather well received by Dollar (which does the job if Thrifty is closed), even if the main objective of the hostesses is to provide options. By going through Authentik USA, the return option without gas was included, so no over-billing. For the rest, really not "boring". No inventory before and after. 10 seconds for restitution. Received by email within the hour. Regarding the van, nothing to say. Very nice vehicle. I recommend Authentik USA. [...]
Rather satisfied
(Translated by Google) The car was in good condition with relatively few km
However, the staff is unpleasant and the additional services are opaque from a price point of view.
Very happy with this rental!
(Translated by Google) Simple and efficient online service, handling the vehicle a bit long but quality vehicle.
no surprise, very professional
(Translated by Google) Everything was perfect, car quality, service, etc...
Perfect
(Translated by Google) Very good agency in SF: kind and patient staff. Very easy car pick up.
Return of the car very easy to return to the airport of SF.
Pay attention to the options!
(Translated by Google) Dollar tends to add options by explaining how it suits them and thus double the bill. As a result, we told them that we didn't want anything as indicated on the voucher and that was it. Handling the car quite long (1h30) but the vehicle is compliant and very good.
Easy rental, but basic vehicle and tire problem.
(Translated by Google) Denver airport pickup with a choice of Ford Escape or Jeep Compass. By insisting we were able to have the Jeep.
The tank was not 100% full contrary to what was expected and the cleanliness of the vehicle left something to be desired.
We had a flat tire on a small road after 6 days of travel and we had the very unpleasant surprise of not finding a spare wheel in the trunk... Call Thrifty, half an hour of communication to finally get the dispatch of a tow truck which arrived after an hour and a half, as announced on the telephone. It turned out that the tire had already been repaired once and the patch had failed. We had to have the tire pressure checked several times during the rest of the trip. The vehicle could be better checked between each rental...
Easy return to Seattle airport.
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