Car rental

Top vehicle - additional costs

(Translated by Google) Reception and delivery of the vehicle without problems. Upgraded no additional charge rented vehicle card not available. However, additional costs were charged to us. claimed without having been informed in advance ($111 taxes included). After two insistent questions from us, these costs were returned to us. presented as mandatory... After our return and after research on the internet, it would be assistance costs. Is it really mandatory? (Rental agency: Dollar). [...]

Comfort and safety

Outstanding Authentik Advisor.

(Translated by Google) I recommend French speakers to go through Autentik. A mishap during a previous rental allowed us to be reimbursed an exorbitant additional cost imposed on us. by a lessor. Without the intervention and support of our advisor Manon and Autentik, we would have been one of those many French-speaking tourists who are regularly cheated once on site.
Do not hesitate to call on the professional team of Autentik. What's more, their rates are reasonable and respected.
Ps.ask; your advisers if during your trip it is necessary to take the toll option. [...]

Good quality on duty

(Translated by Google) After an exhausting flight 4 hours late, I requested the front desk to have a vehicle equipped with of a GPS. So I recovered my vehicle with a portable GPS, except that I realized after 3 days that the rented vehicle had its own built-in GPS.
So I brought back the additional GPS that was given to me billed on 5 days of rental. Not very commercial. [...]

Almost perfect

(Translated by Google) Car complies with; what we asked for for a family of 4 for three weeks. Only downside to our arrival at Grand Canyon, the oil light comes on and that forced us to to spend half a day getting the oil changed at Lake Powell.
Very affordable prices, very satisfying car

USA TRAVEL

(Translated by Google) Very nice travel experience we had a flat tire and an efficient assistance service thank you

Miami Beach

(Translated by Google) The choice of hotel

Overall satisfied but...

(Translated by Google) Taking the car to; Las Vegas: the employee from home Dollar pleasant at first heavily insisted; to take out additional insurance. Further to; our refusal, he became aggressive and unpleasant and wished us well. “good luck” for our road trip.

Dollar Los Angeles à éviter

(Translated by Google) Authentik USA error in mailing address to pick up car.
+ "Dollar" car rental company open 24 hours a day, we contact them because we are going to be very late because our plane was late. confused. They tell us that it does not matter because they are open. Once in front of "Dollar" we have to wait more than 10 minutes outside before seeing an employee. in the room, we ring and knock at à àgrave; the door for him to open for us, he looks at us, waves at us to leave and ignores us. It was necessary to insist by typing à; other windows for someone to open for us. It was 2 a.m. we are alone outside with all our suitcases and we have already wasted time on our way to another address previously. [...]

US ouest coast

reliable!

(Translated by Google) We rented a car for 17 days. The car was perfect for the two of us and our two suitcases. A small compact to; human size! Automatic car, but also reversing radar, very recent and clean. Getting started at; San Francisco and refurbishment; Los Angeles. I knew there would be a drop fee given that we leave it in a different city, but as soon as we take control of the car we will give you an estimate of the amount to be paid. the end, with additional taxes and other.. something that I did not know. Plan a large budget for the car.
For all other additional insurance at; you to turn a deaf ear and take nothing extra if that is your choice.
Otherwise the pick-up and delivery of the car is done quickly!
Successful experience [...]

Good reliable car

(Translated by Google) We had very good service from Authentik. The collection and return of the car went well. We have been surprised to be sent to a garage full of cars and told to choose the one we wanted.
In the documents sent during the reservation, it is mentioned; not to put initials on the contract when taking charge, and to sign only at the bottom. We wish to inform you that yes, there are initials to put to refuse their insurance, accept the franchise & àgrave; 0 offered free of charge and also to refuse that they represent us in the event of an accident. In our case the international license was not obtained. asked when mentioned that we are from Canada.
In summary, we had a reliable and economical car for our three weeks. We recommend Authentik and Fox without hesitation. [...]

Expedited to the airport

(Translated by Google) The 4x4 we rented was fine, nothing to complain about. to say back to; that level.
Only downside: the teams at the agency at the Los Angeles airport were very expeditious and reluctant to respond. give explanations... which is quite frustrating after 11 hours of flights, the time difference and having to manage everything in English.
We didn't want any additional insurance, we were confirmed. that everything was good...and in the end we ended up with 150 Dollars of Premium insurance that we did not want. [...]

Customer service leaving at; desire

(Translated by Google) Support at; Tedious Los Angeles: long wait, staff not centered on the service to; the clientele and who seeks to sell options that are not needed, without first inquiring about the planned route. On the other hand, we have been very satisfied with the rented vehicle; which corresponded to our expectations and the delivery of the vehicle to San Francisco was done quickly and smoothly. [...]

correct car which had no problems

First experience in a car rental agency

(Translated by Google) Nothing to do say. Car returned as it had been. taken, as agreed. Appreciable.

everything went very well. comfortable and spacious enough car for 5 people

Service Standard

(Translated by Google) Once the keys are handed over, you have to manage on your own to find your vehicle in the huge car park. Then the exit ticket did not work and you have to pay again to go out on the street. Big downside of the stay the vehicle (a Ford Edge SUV) is too small for 5 with luggage and tents.

compliant vehicle

(Translated by Google) the rental agency is isolated from everything, not easy to get there by public transport. few counters open and as always there are too many customers. the staff insists on selling insurance and won't give out the keys until you sign; so out of obligation, we have taken out additional insurance at; 14 usd per day in addition to that subscribed thanks to; our visa card. they are painful for it and very quickly become unpleasant. the vehicle was a little tight in capacity; number of people/luggage, on the other hand it was almost new and in good condition but not clean. they gave us the possibility to choose the type of car and the choice was made; Quickly done because 3 cars and it was the only one that was in good condition. we would have liked that he offers us a price for the template above. good value for money [...]

3 weeks usa

(Translated by Google) We found this site by chance and we are very satisfied for their qualitative response and opening hours, moreover he speaks French.
Thanks again.

Very bad commercial contact. Vehicle really not clean and in a bad state.

(Translated by Google) Fox forces us to take out additional insurance ($13.20/day or an additional $264), contact our advisor by tel. indeed tells us that this is more than recommended, even imposed, whereas it was not requested; during the order. No other choice than to accept in a very tense context behind a crowded counter. of people who are getting impatient, all in a language that we do not master well. This is related to racketeering. [...]

Very satisfied with the whole service

(Translated by Google) Excellent prices, good packaging, ease of use. pick-up of the vehicle, exceptional quality/price ratio, choice of vehicle, organization of services, organization of after-sales service, simplified administrative procedures, speed processing (check-in and check-out). Vehicle in good condition.

Excellent véhicule

(Translated by Google) Easy and near hotel
Attention for non "fluent" in English difficult to follow the explanations

Advantage

(Translated by Google) It is undoubtedly an advantage to have a rental car, which allows us to go where we are. we want, when we want.

excellent véhicule

(Translated by Google) Authentik Usa is a matchmaking site between DOLLAR glow and customer.
the prices are very competitive and DOLLAR has a fleet of new vehicles. I recommend renting a DODGE GRAN CARAVAN or CHRYSLER PACIFICA MINIVAN. For a few dollars more, they are very very spacious and very safe in the USA because all vehicles are large.

Nothing to do say about Authentik USA

(Translated by Google) However avoid to all prices the Dollar rental agency

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surely a good renter...

(Translated by Google) .... but no explanation for the quality. of gasoline to; put, and disaster. Dirty car at the delivery

EVERYTHING WAS OK

Deplorable reception. Refused for a while to give me a car when it was prepaid + additional costs

(Translated by Google) Bad experience personally.