Car rental

fast

Everything is simple in the USA

(Translated by Google) We had a choice of several vehicles. We made 5000 Kus without a hitch.
The return has been made. in 10 minutes without any pressure.

Authenikt sUSA great but very average dollar

(Translated by Google) no dollar friendly welcome, and no car in the range we had reserved; were available. I had to get nervous and wait 1h30 to get a vehicle
Moreover, they try at all costs to sell non-compulsory insurance

good performance

(Translated by Google) Our file was ready, we simply had to avoid listening to the speech of the agent who wanted to offer us a more expensive vehicle (usual in the United States ...)

comfortable vehicle, powerful enough, loses km on the odometer.

Contact

(Translated by Google) Pleasant rental and above all contact with Authentik, it is very pleasant and accessible. Comfortable communication. I will recommend again for the next trip! I am really very satisfied!

Good, provide GPS option

Bon Road trip

(Translated by Google) I had a good road trip in California and the West. Being alone, a small car was enough for me. But he does pay attention to; gasoline. There are large spaces sometimes devoid of petrol stations. Plan either a large tank, or to do as often as possible, do not wait to be at the end of the day. dry to refuel.
If you don't do too much abuse on the road, you should be fine without too many fines. There are no speed cameras like in France, just police patrols, but their fines are more expensive than in France [...]

A éviter

(Translated by Google) The car rental (Fox AZ) which pushes to agrave; the purchase of insurance or other without knowing if it is really mandatory or not. As well as the deplorable reception at handing over the vehicle (impossible to obtain a document or signature when handing over the vehicle)

USA car rental

(Translated by Google) The administrative formalities went well. When I recovered the vehicle in the garage, no one bothered to accompany me to check the condition of the car. In the light of day I noticed a damage on the right rear wing that I found justify the return of the vehicle. In addition, the car (Toyota Sienna) had no function available on the remote control of the key (opening of the side doors, opening of the trunk, etc.). The Dollar agency is serious but the choice of the vehicle and the management without inventory of the vehicle leaves to be determined. to desire . [...]

Car rental

(Translated by Google) There are many highways where they do not take money for tolls and they only take the Ezpass, Dollar could not offer an economic solution. It's either $20 per day to rent a pass or $15 charge for each toll taken without the pass.
And there wasn't a car ready for us at home. New York.

quality service

(Translated by Google) good professionals not annoying at all, compared to; everything we had read about car rentals in the USA

WELCOME

(Translated by Google) A little cold welcome at Avis San Francisco but a perfect welcome that is quick and easy to find; Los Angeles Airport

Super!

Classic car rental

Flee Fox

(Translated by Google) The customer relationship with Authentik was excellent. Unfortunately my experience with Fox employees was abysmal. First of all, a big smile and a warm welcome at the fox agency counter, then the tone changed very quickly. Indeed, the employee de fox insisted very heavily on taking optional insurance ($400). After 15 long minutes of intense negotiations, the agent abandoned the objective of selling us the insurance. A word of advice: threaten them to call the Authentik agency to solve the problem and, as if by magic, the employee de fox smiles again. And then, when picking up the vehicle, we are informed that there is no longer a vehicle of the desired range available. because of a scheduling problem. Very commercial, he offers us a smaller car. And we are entering into new negotiations to obtain a vehicle initially planned or of a higher range. Very dissatisfied, I called the authentik agency directly and coincidentally a higher-end vehicle was offered to us. [...]

Super

(Translated by Google) We took the bigger Nissan and so it was great

Service top

(Translated by Google) Car complies with; demand and no abuse to search for; sell supplements.

very satisfied

(Translated by Google) rental of a minivan for 4 weeks. Vehicle as expected and even better (nissan quest very large and comfortable), very competitive price. very good service at Dollar

Good experience

(Translated by Google) Hello
Satisfied with the comfort car given the road we had to drive; TO DO
Only one disappointment when picking up the car because the place of the email was not the right one...

Very bad experience

(Translated by Google) Very bad experience.
Surprised by many things to pay at the rental company, did not specify directly. This is most certainly and unfortunately the last time we will use your service.

perfect, new car

Good quality ratio. price

(Translated by Google) We had booked; a standard SUV, we had a Ford Explorer. Ideal for 4 or 5 people, with a huge trunk to put the suitcases in. Very comfortable car. We did 2600 miles without any worries, including Death Valley at 47°C!
A little delay at taking the vehicle but no more abandonment fees.

Very professional

(Translated by Google) No surprises. The SUV (rav4), NEW and clean!

Good car but average welcome

(Translated by Google) Nothing to do say about the car except that we had to change the template once there and pay an additional $300. On the other hand, the person who welcomed us at; our arrival was clearly jaded by the fact that we were having a hard time figuring it out. follow his words. She made no effort to help us out. to understand. And as agreed, she tried to sell us add-ons without interest for us. In short. The car at the top, the customer relationship: zero. [...]

very good no problem

(Translated by Google) very warm welcome to; the Alamo agency and super easy return...
Regarding the gps: communicate more clearly that the gps is waiting for us. the hotel as we were expecting; have the gps as soon as the vehicle is picked up, either at the airport. As we did not dare leave without, we re-rented; another additional. As soon as we arrive at at the hotel, we noticed that the gps was there. We have settled the concern with the agency by directly reporting the gps to; the airport. Subsequently, we saw that it was indicated; in an enamel, but perhaps not sufficiently evident... [...]

Agence dollar a évité

(Translated by Google) We had asked a delight suv for 7 people. This one was not near. Moreover it obliges us to take additional insurance that is overpriced... we have to pay for it. 480 more on the way back. Back to another agency that didn't want to know anything.

It was perfect

(Translated by Google) No problem finding the rental agency. No waiting at the counter. I was able to choose my car model and even its color. Almost new vehicle in immaculate condition. Returning the vehicle took no more than 3 minutes. Hard to ask for more.

Decent car but average service

(Translated by Google) There is nothing to say on the vehicle. It corresponds to; what we asked for. It is at the service level that they must make an effort. When picking up the car, the person at the counter informs us that the reservation number we have on the voucher was not at the ticket office. our name in their system and therefore cannot give us the car. We had a moment of panic and we called back. Virginie the Authentik advisor who contacted Dollar and gave us a new reservation number.

What I can blame them for is the lack of will. to find a solution when the error was well and truly on their side.

The handover was done quickly. The employee has controlled the vehicle and refuel it. He promised us a receipt by email which we never received. I will therefore not recommend Dollar for car rental. [...]

New and comfortable car

Suitable

(Translated by Google) Nice pleasant welcome
After trying to understand which car to take, in fact no nominative attribution of vehicle .. Taking seen quickly